North Country Ford Lincoln

Great experience all around! After a dash light came on in my 2012 F-150, I called in and left a voicemail requesting a call back. Roger, in finance, took the call and was both c After a dash light came on in my 2012 F-150, I called in and left a voicemail requesting a call back. Roger, in finance, took the call and was both curteous and professional and he expedited my call to the service department immediatley. Denny and Tom in the service department were not only professional, but compassionate to the cirumstances and treated me as if I was a friend. I was in there with my truck that evening and couldn't have felt more at peace in knowing that I was being taken care of. I waited with my 11-month old son, and the accomodations were great! The staff I interacted with were friendly and professional. Mark Demars, who I bought from two years ago, even came over and said hi; as if I had only been in a week ago. I couldn't feel more relieved and appreciative of the services recieved and the way I was treated. These guys treated me like I was a friend, and they were taking care of me, rather than ahything else. I couldn't be happier with the services AND service that I received, and I will definitely be going back! Thanks guys for everything! More

Love North Country Ford I love coming their every one is so down to earth. You tell them what you want and there you go, you got it!! You cant asked for better!!! Thank You I love coming their every one is so down to earth. You tell them what you want and there you go, you got it!! You cant asked for better!!! Thank You all you do a very good job!!!!! I tell everyone about you, your great!!!!!!!!!!!!!!!!!1 More

Service-the name of the game I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. More

Service on 2013 Ford Taurus My husband and I now have a 2013 Ford Taurus that we didn't purchace there,but are bringing in for services needed,We also have had our 2001Ford SUV a My husband and I now have a 2013 Ford Taurus that we didn't purchace there,but are bringing in for services needed,We also have had our 2001Ford SUV and a 2001 Sable serviced there over the the years.Have worked with Brent Johnson most of the time and he is superb,but have also worked with others who have given us excellent service as well.Will continue to come back for service to Brent and perhaps buy our next Vehicle from NorthCountry.Would definitely recommend your Dealership and Service to others.Thank You,Arlene and Paul Fuller More

First 5000 This was the first routine service at 5000 miles for my 2014 Explorer. I showed up a little early to my appointment, but they got me in the rotation r This was the first routine service at 5000 miles for my 2014 Explorer. I showed up a little early to my appointment, but they got me in the rotation right away. The full oil change, tire rotation, and car wash were done in less than an hour. I had my baby back, looking great and keys in hand before I could even get through all my work emails on my laptop (nice wireless access in the lounge too). It was about as efficient and painless as a service appointment could be. More

ford service I really like the way your dealership team works hard so you the customer leaves happy, this way i will come back for all my car needs. I will also r I really like the way your dealership team works hard so you the customer leaves happy, this way i will come back for all my car needs. I will also recommend anyone who needs a car go see you guys ! More

Difficulty with quick lube I had difficulty with the quick lube. Marking oil leaks as not a problem, marking loose steering linkage as no problem good shape, not washing the ve I had difficulty with the quick lube. Marking oil leaks as not a problem, marking loose steering linkage as no problem good shape, not washing the vehicle and expressing disgust when asked to wash vehicle as requested. Dave was polite, professional and reassured me that North Country Ford is a class act dealership that cares about me as a customer. Dave is an asset to your staff and I am so grateful to him for correcting the poor image that was projected from the quick lube portion of your service department. Thank you Dave and North Country Ford for taking care of business in a professional manner Joe Nelson More

Simply fun people to be around I was going there to purchase a surprise birthday present for my wife. Without any hesitation, Wally and Andy were there to help! This is our second c I was going there to purchase a surprise birthday present for my wife. Without any hesitation, Wally and Andy were there to help! This is our second car purchased from North Country Ford and our families fourth! We have always been loyal to Wally! Without hesitation again, I would recommend these guys for all of my friends and will continue to buy there! More

keypad failure Brought 2012 Edge in for a door key pad that fell out. They took photos. Ordered new part. Made an appointment to bring it back and covered it under W Brought 2012 Edge in for a door key pad that fell out. They took photos. Ordered new part. Made an appointment to bring it back and covered it under Warranty. Service took 20 minutes and they washed it. Thanks Dave for your friendly service. More

North Country Ford employees are all great! We bought our 2010 Ford Escape last fall. We worked with Scott Smith and he was great! We bought he extended warrantee on our used Ford. The check We bought our 2010 Ford Escape last fall. We worked with Scott Smith and he was great! We bought he extended warrantee on our used Ford. The check engine light came on last weekend so be brought the truck in. Everything was a breeze - from the scheduling, drop-off, and pick up. Everything the truck needed was covered under our warranty including the rental car we got to use while our vehicle was being repaired. I received several communications during the repair. Thanks North Country Ford More