North Country Ford Lincoln - Service Center

Oil Change I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service wri I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service writer More

Spark plug change 2007 Mustang GT I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most maintenance on my cars. However, after reading many horror stories on various online forums, I decided to let Ford personnel do the work. The car was completed in the promised time without any extra charges. More

Great Service Everyone there have always been friendly and helpful. The staff all acknowledge you and check in on you to make sure you are comfortable and have wha Everyone there have always been friendly and helpful. The staff all acknowledge you and check in on you to make sure you are comfortable and have what you need. They are good at giving updates when waiting for service. The waiting area is very comfortable and that makes it easy to work if you have a longer service wait time. More

"The Works" and Warranty Work When I brought our 2014 Focus in for "The Works" oil change and service, the service department told me that there was a recall on some of the clutch When I brought our 2014 Focus in for "The Works" oil change and service, the service department told me that there was a recall on some of the clutch assemblies and asked if they could run the diagnostics while the car was there. Seemed like a good idea since the car had been chugging when shifting gears. Turned out the clutch did need replacing and if they could have the car overnight they could make the needed repairs. They provided me with a loaner and the car was ready to go in a few days. There service is fast, courteous and thorough. More

Warranty work Had recall on transmission for 2014 Focus HB. Brought it in and had to schedule another appointment as diagnostic said it needed new clutch. At next Had recall on transmission for 2014 Focus HB. Brought it in and had to schedule another appointment as diagnostic said it needed new clutch. At next appointment had rental car waiting and put the door. Two days and done. Car drives and shifts so much better. Inconvenient to have to schedule another appointment, but Okay. More

Service Each and everyone of the North Country Ford employees make you feel very special. We have never experienced any negative service.... we have been a F Each and everyone of the North Country Ford employees make you feel very special. We have never experienced any negative service.... we have been a Ford customer for years and will never change! More

excellent I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. More

So impressed with friendly service! I dropped off my car for service and my husband picked me up. I told him the next car you buy you should purchase from these guys!!! I am so impressed I dropped off my car for service and my husband picked me up. I told him the next car you buy you should purchase from these guys!!! I am so impressed with how eager they are to please and make sure you walk away completely satisfied. Having service done here is truly a good experience. More

Smooth sailing I went to Luther after a bad local dealer. Luther is GREAT! I don't say this lightly but this was one of the best service experiences I've had wit I went to Luther after a bad local dealer. Luther is GREAT! I don't say this lightly but this was one of the best service experiences I've had with any dealer. I sat near the service desk and cashier to by away from the noise of the waiting area tv and what I heard from the service desk was great attention deal & customer service. Here was no hard sell just the facts of the repair at hand. If you like to have your car serviced at the dealership or just want to know where to go when you need a factor shop I'd suggest you give them a try. More

My new dealership! So happy that a friend referred me to North Country Ford! I don't dread going to the dealership anymore, like I used to, with places in the past! They So happy that a friend referred me to North Country Ford! I don't dread going to the dealership anymore, like I used to, with places in the past! They make it convenient, and they really seem to "have it together!" The staff is so warm and welcoming, and they really make a great team! More