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North End Mazda

Lunenburg, MA

4.8
1,271 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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747 Chase Rd

Lunenburg, MA

01462

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Showing 1,271 reviews

October 09, 2026

Staff are professional , courteous and provide great customer service. All work is explained clearly to the customer for approval. Very pleasant atmosphere in the waiting room. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

North End Mazda responded

We’re glad our team delivered respectful, expert service and that you enjoyed the pleasant atmosphere in our waiting area during your Mazda CX-5 service. Knowing that our clear explanations on each repair helped you feel confident means a lot to us. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 08, 2026

Collette is very helpful and knowledgeable about all things Mazda. Collette runs the service side of Mazda with grace and is a calm island demeanor when your car needs service or a loaner is absolutely More

by tlsimolaris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

North End Mazda responded

Your praise of Collette’s expertise and poised support reflects how our service department works to put customers at ease. Our team is pleased we could provide a loaner when your Mazda CX-30 was in for service. Knowing you felt well cared for means a lot to our service department. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 08, 2026

North End stepped up for me when my battery was dying and made time for me to help me when other area dealers would not. They've earned my business going forward. They are the best!! More

by jpoconnor41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

North End Mazda responded

Our service team was pleased we could step in when your Mazda3’s battery was dying and make time for you when other dealers couldn’t. Hearing that we’ve earned your business moving forward means a lot to us. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 06, 2026

Love the car and loved working with all involved in my new lease. Nick, Mike Amanda and of course Collette are the best 👌 More

by Julie Marceau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

North End Mazda responded

Knowing that you love your new Mazda CX-50 and found the lease process seamless is rewarding. Michael, Nick, Amanda and Collette appreciate your kind words. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 06, 2026

Quick and easy - I found the whole process very straight forward and communicative. scheduling was a breeze online. More

by gmpugliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Dybus
Oct 06, 2026 -

North End Mazda responded

Your note about the quick and easy online scheduling underscores how we aim to keep service seamless. Thank you for the five-star rating for your Mazda MX-5 Miata service. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 05, 2026

I always feel well treated by staff at Mazda Service. They are professional, pleasant and good communicators. More

by JGLENDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

North End Mazda responded

Knowing you always feel well treated by our service staff is wonderful to hear. Our team takes pride in providing clear communication and a friendly atmosphere during the service on your Mazda CX-3. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 05, 2026

Great people friendly kind quick turnaround on appointments car always clean kudos to a great team More

by byington4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

North End Mazda responded

We’re glad your Mazda CX-90 was returned promptly and spotless after each visit. Hearing that you appreciated our team’s friendly approach and efficient service means a lot to us. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 03, 2026

They are the best! I’ve been with them 5+ years and I’ve never had a bad experience! More

by lexzie4sho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
Oct 03, 2026 -

North End Mazda responded

After five years of trusting our service department with your Mazda CX-5, knowing you’ve always had a positive experience is incredibly rewarding. Your kind words mean a lot to our team. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 02, 2026

Brought my mazda in for recommended service. Full circle inspection revealed the need for brakes, and an issue with the front axel. The inspection video was thorough with showing everything, and More

by heambrya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Dybus
Oct 02, 2026 -

North End Mazda responded

Knowing that the thorough inspection video and the prompt repairs met your needs is rewarding. We’re glad our service team could set you up with a courtesy vehicle, help you use Affirm for the brake job, and apply warranty coverage to the axle and wheel bearing fixes. Your kind words mean a lot to us, and we’re proud to be your local service department for your Mazda CX-5. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 02, 2026

I’ve always hated the idea of buying a new car. Mark, with the assistance of Mike , really made buying the car a good, no pressure ,and easy experience. Thank’s Mark and Mike!! More

by Deane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

North End Mazda responded

Knowing we could turn a dreaded process into a low-pressure, seamless purchase of your BMW X7 is rewarding. Your shout-out to Mark and Michael means a lot to our team. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com