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North End Mazda

Lunenburg, MA

4.9
1,236 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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747 Chase Rd

Lunenburg, MA

01462

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Showing 1,236 reviews

August 24, 2026

Service staff was Professional, courteous, and on schedule. Your waiting area was very clean and the amenities appreciated. One bit of constructive feedback would be that your paperwork requireme More

by DVC2276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Smith - i did not get any employee's names
Aug 25, 2026 -

North End Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

August 17, 2026

The customer service associates are nice and courteous. I have been using MAZDA service for many years and had no problem More

by dora.okamoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

North End Mazda responded

Attentive support is at the heart of our service department, and knowing you’ve experienced welcoming, courteous care for years means a lot to our team. We appreciate your loyalty and look forward to caring for your Mazda CX-5 again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

August 10, 2026

The service was done in a timely fashion. The waiting area was clean and the service center employees were helpful. More

by BEG051970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

North End Mazda responded

Thank you for the five-star rating. Knowing that your Mazda CX-5 received prompt service in a clean waiting area and our service team was helpful is rewarding. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

August 09, 2026

Professional, courteous, thorough and easy to schedule a service appointment. Very clean and additional amenities very much appreciated. Complimentary coffee, tea, water and snacks. Plenty of seating as we More

by pamelavanasse
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man who I checked in with?
Aug 09, 2026 -

North End Mazda responded

We’re glad scheduling your service appointment for your Mazda CX-5 felt effortless and our comfortable amenities made your visit more enjoyable. Hearing that you found our facility so clean and well-equipped means a great deal to our service team. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

August 05, 2026

Nick, Amanda and Mike were all fantastic. Anytime I had questions all I had to do was call and a couple of times stop by. Every time everyone was right there to answer all of my questions. More

by carolkazanjian17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

North End Mazda responded

Your note about Michael, Nick, and Amanda being there whenever you had questions reflects how our team prioritizes attentive service. Our team is pleased we could answer your questions quickly, and we’re thrilled you’re enjoying your new CX-50. Knowing you’ve already shared Nick’s business card is the highest compliment. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

August 03, 2026

Good but expensive good service only thing I dident like that they dident flush my front diferencial as I requested More

by Rafal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

North End Mazda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North End Mazda are glad to have you as a customer. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 26, 2026

Took me in at a time convenient to me, and when I had a work emergency, they were able to move the appointment. The work they did three weeks prior fixed most issues, and what remained was a concern they a More

by TOPAZ3IN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
Jul 26, 2026 -

North End Mazda responded

Thank you for sharing your five-star experience with your Mazda MX-5 Miata. We’re glad Collette could arrange a convenient appointment time and adapt when your work emergency came up. It’s great to know the earlier repairs resolved most issues and that we could address your remaining concerns. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 24, 2026

The staff are friendly, know what they're doing and don't pressure you into added expenses. Been coming here for years and haven't had a bad experience yet. More

by MARK THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
Jul 24, 2026 -

North End Mazda responded

It’s wonderful to hear Collette and our team deliver friendly, knowledgeable service for your Mazda CX-30 without any pressure for extra work. Thank you for trusting us year after year. We look forward to helping you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 23, 2026

North End Mazda Service makes every effort to meet my needs. I trust them more than other dealers I have used. More

by RC
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
Jul 23, 2026 -

North End Mazda responded

Your trust in Collette and our service team is greatly appreciated. We’re glad we could meet your CX-5’s service needs. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

July 17, 2026

Knowledgable and friendly staff. I unknowingly came in after closing and still got scheduled for an appointment later in the week to talk about a vehicle. Any question I had was answ More

by chrism972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

North End Mazda responded

It’s great to know our team was able to schedule you promptly after closing and address every question with professionalism. Enjoy your new Mazda CX-50 and we’re glad Nick could show you features you hadn’t discovered yet. We look forward to assisting you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

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