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North End Mazda

Lunenburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,265 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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747 Chase Rd

Lunenburg, MA

01462

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Showing 1,265 reviews

October 15, 2026

Very thorough examination of my vehicle and they're quick. I appreciate the service video I receive after and I can rest knowing they looked everything over well! More

by miazoom13
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2026 -

North End Mazda responded

Your Mazda CX-30 is in great hands. Knowing our thorough inspection and quick turnaround gave you confidence means a great deal to our service team. We’re also glad the service video helped you rest easy knowing every detail was covered. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 15, 2026

Always receive good service. Easy to make and receive prompt appointments and my car is always ready when promised More

by KLRROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2026 -

North End Mazda responded

Hearing that scheduling appointments is effortless and your CX-70 is ready as promised means a lot to our service team. Thank you for trusting us with your CX-70, and we look forward to providing the same prompt service next time. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 14, 2026

Great customer attentiveness. Quick diagnosis, clear and easy to understand description of problems, great support regarding vehicle loaner etc. More

by PMBRADLEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2026 -

North End Mazda responded

Knowing that our attentive service, quick diagnosis, and clear explanations for your Mazda CX-3 eased the process is rewarding. We’re pleased we could arrange a loaner that worked well for you. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 14, 2026

collette and team always has my best interest Making sure my mazda is safe and reliable More

by MartinB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

North End Mazda responded

Prioritizing safety and reliability guides everything our service department does. Hearing that Collette and our team always have your best interest at heart means a great deal to us. Thank you for trusting us with the service on your Mazda CX-90. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 09, 2026

Staff are professional , courteous and provide great customer service. All work is explained clearly to the customer for approval. Very pleasant atmosphere in the waiting room. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 09, 2026 -

North End Mazda responded

We’re glad our team delivered respectful, expert service and that you enjoyed the pleasant atmosphere in our waiting area during your Mazda CX-5 service. Knowing that our clear explanations on each repair helped you feel confident means a lot to us. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 08, 2026

Collette is very helpful and knowledgeable about all things Mazda. Collette runs the service side of Mazda with grace and is a calm island demeanor when your car needs service or a loaner is absolutely More

by tlsimolaris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2026 -

North End Mazda responded

Your praise of Collette’s expertise and poised support reflects how our service department works to put customers at ease. Our team is pleased we could provide a loaner when your Mazda CX-30 was in for service. Knowing you felt well cared for means a lot to our service department. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 08, 2026

North End stepped up for me when my battery was dying and made time for me to help me when other area dealers would not. They've earned my business going forward. They are the best!! More

by jpoconnor41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 08, 2026 -

North End Mazda responded

Our service team was pleased we could step in when your Mazda3’s battery was dying and make time for you when other dealers couldn’t. Hearing that we’ve earned your business moving forward means a lot to us. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 06, 2026

Love the car and loved working with all involved in my new lease. Nick, Mike Amanda and of course Collette are the best 👌 More

by Julie Marceau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2026 -

North End Mazda responded

Knowing that you love your new Mazda CX-50 and found the lease process seamless is rewarding. Michael, Nick, Amanda and Collette appreciate your kind words. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 06, 2026

Quick and easy - I found the whole process very straight forward and communicative. scheduling was a breeze online. More

by gmpugliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Dybus
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Oct 06, 2026 -

North End Mazda responded

Your note about the quick and easy online scheduling underscores how we aim to keep service seamless. Thank you for the five-star rating for your Mazda MX-5 Miata service. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 05, 2026

I always feel well treated by staff at Mazda Service. They are professional, pleasant and good communicators. More

by JGLENDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

North End Mazda responded

Knowing you always feel well treated by our service staff is wonderful to hear. Our team takes pride in providing clear communication and a friendly atmosphere during the service on your Mazda CX-3. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

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