North End Mazda

I can't say enough how Great the Service Dept. is at North End Mazda !!! They go out of there way to make sure all my needs are taken care of !!! Roger Hanks and his Team are excellent to deal with each North End Mazda !!! They go out of there way to make sure all my needs are taken care of !!! Roger Hanks and his Team are excellent to deal with each and every time !!! Keep up the GREAT Job !!! The Sale Team is Great Too !!! Looking forward to maybe purchasing a Miata next year !!! More

I'm giving Noth End Mazda an excellent rating and I'm about to tell you why.... I've had three car buying experiences and in the end they were all xxxx. I knew I was going to be needing a newer vehicle s about to tell you why.... I've had three car buying experiences and in the end they were all xxxx. I knew I was going to be needing a newer vehicle soon. I had a Town N' Country that I loved but kept having problems with it and being a mom of two small children I knew I needed something safer. After having smoke blown up my you know what twice, I was getting a little frustated and ended up at North End Mazda. I CAN NOT express the utmost respect I have for these people in the sales and service department. They are definatly all around THE best car sales company I have ever seen in all of the area. Tony was the sales rep. assigned to me and not once did I ever feel uncomfortable in any way. I explained to him what I was looking for and what I could spend and then he introduced me to the new Mazda5!! It had the sliding doors which were excellent. I was better able to access my children in and out and it had was very spacious, great on gas and almost within my price budget. They bent over backwards to make sure to find something that worked for me! In the end they ended up doubling the trade in amount of my vehicle among other things just so I could have a safer vehicle for my family which I will be greatfull the rest of my life! Most people out there do not care like these people. I just recently today went back to North End Mazdas service center where I met Roger Hanks. He tells you like it is and is very honest. he is THE best service consultant I have ever had the pleasure of meeting. I now know that whatever and whenever a problem occurs( and they do with vehicles we all know) Roger will make sure to care of me no matter what. He is reliable, caring, and honest. They have reasonable prices and are very knowledgable. I know I can trust him and his team and that means a lot to me. I have been recomeding them to everyone I know and to anyone that wants to feel safe and at home when purchasing a new vehicle this is the place to be !! NORTH END MAZDA OF LUNENBURG!!!! More

One of the reason I will most likely buy another (my 5th) Mazda from this dealer. They uncovered what was making my car seem sluggish, pinpointed preventive mainenance issues I had been neglecting, and combi Mazda from this dealer. They uncovered what was making my car seem sluggish, pinpointed preventive mainenance issues I had been neglecting, and combined all the required actions into a set of actions which didn't break the bank. Very gratifying service visit. More

I purchased my Mazda 5 from North End Mazda a year ago. I am still very pleased with the sale process and feel I got a good buy. I have had all my maintenance done at the North End Mazda Service Departmen I am still very pleased with the sale process and feel I got a good buy. I have had all my maintenance done at the North End Mazda Service Department. Unfortunately the car had issues outside regular maintenance(cracked transmission case). Although it was an unexpected problem, North End Mazda handled it wonderfully. I have had nothing but prompt, friendly, conciderate, and informative service at North End Mazda. More

Been taking my car to Roger and the guys over at North End Mazda for over a year now. Have recommended them to friends and family who are looking for a trust worthy, well priced facility. My car is servi End Mazda for over a year now. Have recommended them to friends and family who are looking for a trust worthy, well priced facility. My car is serviced promptly and ready when promised at the price expected. Wouldn't go anywhere else! More

They provided a loaner vehicle because it was a 7 hour service (60k service, ac recharge, etc). Service is always friendly. I continue to return to the dealership for service because I can rely on the s service (60k service, ac recharge, etc). Service is always friendly. I continue to return to the dealership for service because I can rely on the service and because of the people. They always let me know when upcoming service will be needed. More

We showed up ready for the games we've seen at other dealerships (like, say, playing the monthly payment game, or letting you cool your heels while they "check with the manager"). North End Mazda wasn't dealerships (like, say, playing the monthly payment game, or letting you cool your heels while they "check with the manager"). North End Mazda wasn't the first dealership to tell us they don't do things like that, but they're the first one that was true to their word. In under a half hour, they offered a fair price for my trade-in and we shook hands on a great deal for a new Mazda3. We bought at the lower end of the trim line but it didn't make a difference to Jason. He took great care of us. All the paperwork took longer than we'd like, but no big deal. Roger, the service guy, gave us some no-nonsense advice for taking care of the new car, and we were off. If you're looking for slick and sleezy, go back to the dealer where you bought your last car. Because Jason and the guys at North End Mazda are an honest bunch. Thanks again. More

Having work done at North End is always great. Today Roger opened early so I could pick up my car in time to get to work. These guys always do great work and have great customer service. I would bring m Roger opened early so I could pick up my car in time to get to work. These guys always do great work and have great customer service. I would bring my car to them for service even if it weren't a Mazda. More

Had a problem with the rotors on my CX-7. I called North End Mazda yesterday to report the problem and they got me in today which was great. Upon entering the service station, I was helped immediately. I End Mazda yesterday to report the problem and they got me in today which was great. Upon entering the service station, I was helped immediately. I was told that the job would take approx 2 hrs and they offered me a loaner in the meantime so I did not have to wait around... great customer service! Within the communicated timeframe the work on my car was completed. Roger went over the work in detail with me to ensure I was satisfied. From other service stations I have been to in the past, these guys go above and beyond in customer satisfaction. I will definitely be back at North End Mazda for future service needs. More

I brought my car in for its 15K mile service. Roger explained to me what was to be checked and serviced during the car's time in the shop. The service was as advertised and the car was ready when promi explained to me what was to be checked and serviced during the car's time in the shop. The service was as advertised and the car was ready when promised. This is my car's second time going in for service at Mazda and I would recommend it to anyone. Only recommendation would be a discounted price for oil changes if you bought the car from North End but that is in no way related to the service received during this visit. More