North End Mazda
Lunenburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendly and courteous Jonathan at North End was very helpful to us in our selection of a new car. Although we decided on a different make, I would still recommend anyone c Jonathan at North End was very helpful to us in our selection of a new car. Although we decided on a different make, I would still recommend anyone check them out - they are willing to work with you and try to give you the best deal they can. More
still satisfied after 3 years Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased th Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased the car from, Dave Graves, to follow up as it is the 3 year anniversary of the purchase of my car. The purpose of the call was to make sure I was still satisfied with the car and the service I had been receiving. First, I couldn't believe he would take the time to follow up after 3 years. I did mention that my ipod didn't seem to be working anymore with the USB port. Dave Graves took the time to call the service department to see what the possible cause was. He called me back to say that I needed a new USB port installed, and that he checked to see if the service department had the part in stock and, possible times I could get an appointment to best suit my schedule. Again, as always, Dave Graves went above and beyond what I would ever have expected. During that phone call, I found out he was now working in the Mazda building. As I have been more than pleased with his dedication to his job and customers, I was concerned he would no longer be my salesman. However, he assured me that I would still be his customer and to contact him with any concerns I had. I can defintitely say when I need a need vehicle, he will be the person I contact. Thank you North End Subaru and Mazda, and Dave Graves for the great service! I will be posting this review on both the Mazda and Subaru site. More
Third purchase! Just had my third purchase from Northend mazda. Second with Mark! He is a great sales rep. Listens to what I am looking for and finds the best fit eve Just had my third purchase from Northend mazda. Second with Mark! He is a great sales rep. Listens to what I am looking for and finds the best fit every time. He explains every bit of the vehicle before you drive off so you are more than all set to drive home. Very happy and I won't go to another place or sales rep! More
It was easy and breezy We came the night before to check out a Mazda 3 we saw online. We showed up like 30 min to close Dave was great he even let us take it on a test drive We came the night before to check out a Mazda 3 we saw online. We showed up like 30 min to close Dave was great he even let us take it on a test drive! We came back the next day to buy the car. Dave made our expirence easy and breezy. I really liked the dealership itself they have a one price philosophy that matched right up with our research and great reward program for buyers! More
Auto Purchase Excellent Experience with Mike Pinto as our salesman and Tom Liddle as financial.. All were more than helpful and courteous and our purchase of a CX-7 Excellent Experience with Mike Pinto as our salesman and Tom Liddle as financial.. All were more than helpful and courteous and our purchase of a CX-7 Mazda proved one of the best buying experiences of an automobile we have had in our aging years. Would recommend to anyone. More
Mark Atkinson Mark was knowledgeable, courteous, and friendly. He answered all our questions thoroughly. Mark was a pleasure to do business with. The car we bought Mark was knowledgeable, courteous, and friendly. He answered all our questions thoroughly. Mark was a pleasure to do business with. The car we bought was clean, and the transaction was closed smoothly. We will go back to North End (and Mark) the next time we buy a vehicle. More
Excellent experience I purchased a CX9 from this dealership about a month ago. From sales to service, my experience has been an excellent one. All my questions & concerns I purchased a CX9 from this dealership about a month ago. From sales to service, my experience has been an excellent one. All my questions & concerns were addressed in a courteous & timely manner. This team has shown a high level of commitment to customer satisfaction. I love my new CX9 and highly recommend this dealership! The salesman I worked with was Jon Olson. Mr. Olson was great to deal with and continues to check in with me to make sure I'm still satisfied with my purchase. More
Perfect car buying experience I haven't bought a large amount of cars in my lifetime, but I have spent a good amount of time researching cars as well as going to dealerships. One o I haven't bought a large amount of cars in my lifetime, but I have spent a good amount of time researching cars as well as going to dealerships. One of the reasons that I never felt as comfortable going to a dealerships is that I didn't want to have to play the game of price haggling or pressure from the sales team. I just want to go, learn a little about the model I am interested in and take a test drive. I had looked into this dealership after visiting several others (most towards the top of the list from dealer rater for Mazda's) and immediately liked where I was when I arrived. It is not the flashiest of showrooms, instead it's a simple place with great sales people with which I interacted with 3 total. All of them were great and none of them pushed the car on to me at all. The main contact I had was Mark Atkinson who I had contacted earlier through email. He spelled it out for me, explained the differences between the models and really let me decided which was best for me, even if it wasn't the higher priced model (I ended up going with the touring as opposed to grand touring for my needs.) Not once did he try to push me into buying or steer me towards something expensive, he really seemed to want to help me find the car that was right for me. He did it all with a smile as well. I liked that there weren't sales people huddled in the parking lot waiting for me to pull up, greet me and start barraging me with questions. It was a very laid back atmosphere in a beautiful part of the state. I should also say, that if you are looking to test drive a car, this is the perfect place as the traffic is light and there are plenty of longer roads around. At the the end of the day I locked in the purchase of my car 3 hours after getting there and was happy to do so. It was a great car buying experience and if I need to get another Mazda, this will be the first place that I will go to or recommend. Make sure to ask for Mark. More
great experience buying a miata I had an excellent experience with Creighton, David, and Jason at North End Mazda. Chreighton took me on a nice curvy road to test drive the miata, wh I had an excellent experience with Creighton, David, and Jason at North End Mazda. Chreighton took me on a nice curvy road to test drive the miata, which really showed its strengths, and spend quite a bit of time answering my questions and discussing the car. David helped close the deal with Andrew, and Jason did the finance documents. The process overall was simple and straightforward. North End Mazda is a fairly small dealership and offers several advantages; they are not pushy, the buying process is simple, and they are more likely to take care of you with servicing the vehicle after the purchase. In my experience, the prices are just as good as the larger dealerships. I would recommend North End Mazda and I highly recommend working with Creighton and/or David. More
Friendly, no hard sales The cars I looked at were presented accurately. I was shown two cars within my price range with the features I wanted by Frank Lajoie. The dealership The cars I looked at were presented accurately. I was shown two cars within my price range with the features I wanted by Frank Lajoie. The dealership also promised to cover a loan fee for changing the terms after closing. One star off for not thoroughly cleaning the car before I brought it home. More









