Back

North End Mazda - Service Center

Lunenburg, MA

4.7
387 Reviews

387 Reviews of North End Mazda - Service Center

Sort by
September 11, 2023

Except for the construction going on it was a good experience. Hope it’s finished before next oil change. More

by kwchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I've continued to have a great experience at North End Mazda service. The manager, Collette, is very organized and detailed. She is professional and easy to talk to when I am deciding what to fix, how muc More

by DIANEPOTTERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Lied to me twice now. Avoid if possible, it's not worth the headache at all More

by aston8512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Originally I thought service was great: then my tire light came back on. No follow up return call when I left a message the Sunday after I had my car serviced. As of now, it’s Tuesday almost 2 days afte More

by KRISTINE.G.BODDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with collette staff was great the day of.
August 28, 2023

Appreciate the overall attitude of everyone there. It does mean something to know people care about what they're doing. More

by jahutchins371
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob in service
August 28, 2023

Collette always treats me like a valued customer. She listens to what I request and provides the service requested. She also understands that sometimes a car is not worth spending more money on and More

by jugglersmyth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

She worked out the details of the work needed to be done on my Mazda CX5 and helped define what would be covered by the dealership warranty and the additional work that needed to be done. Clear and easy to More

by TEKTITE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Friendly and helpful staff. They explained what was needed for my car. thank you! Colette is always helpful as well. She is a sweetheart More

by mmainguy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

The service reps were very helpful. They looked up past services and helped me decide which decision to make regarding my service. It is clear that they wanted the best solution for m More

by kgile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

All went smoothly for our 20,000 mile service check. Everything occurred in a timely fashion with good clear communication from the staff. More

by carol.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
10
...