North End Subaru

Frank is my Fav I love working with Frank. He helped me with my last lease and now that it's up, he worked diligently to get me into the car that I wanted. He had to I love working with Frank. He helped me with my last lease and now that it's up, he worked diligently to get me into the car that I wanted. He had to do a lot of calculations because I am on a limited budget with paying for grad school and for my daughter's schooling and he did a great job finding a pre-owned that fit my needs and my budget. I like working with Frank because I know I can come in and have an honest talk with him. There is no game playing- I tell him how much I can afford and he finds me a car that works. I will continue to work with him for as long as he remains at Subaru! More

Great service, clean environment, very attentive to their customers!!!! And they will go out of their way to help you . You will not be disappointed their customers!!!! And they will go out of their way to help you . You will not be disappointed More

He's car Rob. Was very good. The whole experience was very pleasant. Even with the Civic 19 virus, Rob never missed a beat.Thanks Rob Great Job Rob. Was very good. The whole experience was very pleasant. Even with the Civic 19 virus, Rob never missed a beat.Thanks Rob Great Job More

Finally I always like working with them, seem to be honest and work with you no matter the situation (such as a global pandemic). Even though, in the past, I I always like working with them, seem to be honest and work with you no matter the situation (such as a global pandemic). Even though, in the past, I bought cars somewhere else (found another car better deal) I always reached out to NorthEnd as they were just pleasant to deal with and were up front with costs of any vehicle. Finally everything lined up right with looking for a car AND them having one I wanted and I can say it was as easy and pain free as I would hope. At least give them a try as it is a nice break from your typical dealership hassles. UPDATE: Set to two stars for the time being as there is an issue with the car. Scheduled service, will update the review once I see how service does and how they treat a newly purchased used vehicle customer. Second UPDATE: They said they fixed the issue, drove back up and the moment I took the car out the issue was still present, but at lower speeds. Turned around, took the service individual out and he heard it. Got the loaner back, drove back home and am waiting for a update as they had to order a speaker for another issue, along with diagnosing and fixing the original complaint. Third UPDATE: Been around a month and still waiting on a call back for the repair to the speaker. Final UPDATE (roughly a month and a half after purchase): Everything has been fixed. More

Outstanding Parts experience Mr. Andrew Turner Did all the work, answered my questions, and made my customer experience a great one. Andrew understands World Class Service and he Mr. Andrew Turner Did all the work, answered my questions, and made my customer experience a great one. Andrew understands World Class Service and he deserves a pay raise. More

Shaun Tubert reached out to me by phone after I placed an online inquiry for a used Outback. I ended up getting a new car which I am thrilled with. Shaun has gone above and beyond by offering to spend time w online inquiry for a used Outback. I ended up getting a new car which I am thrilled with. Shaun has gone above and beyond by offering to spend time with me on his day off to teach me how to use some of the options on the car. More

Shaun was so helpful with helping with everything and everything he could. The whole Subaru team At north end was so helpful thank you all. everything he could. The whole Subaru team At north end was so helpful thank you all. More

Very comfortable buying experience. Salesman was accommodating and didn’t come accross pushy. He new his product well and provided good guidance throughout the purchase of our new car. accommodating and didn’t come accross pushy. He new his product well and provided good guidance throughout the purchase of our new car. More

The best experience by far was with the service department in North End Subaru. Never did I think it would be such an amazing experience. If you have a Subaru I highly recommend going to North End department in North End Subaru. Never did I think it would be such an amazing experience. If you have a Subaru I highly recommend going to North End Subaru to get your vehicle fixed. More

Tom at Subaru in the service department was great helping me while my car was in service! He made the experience easy and had great communication skills me while my car was in service! He made the experience easy and had great communication skills More