North End Subaru

Frank Lajoie great experience We have always gone to North End Subaru for our car. Our first dealing was with Frank Lajoie. He explains everything in the showroom and then in the We have always gone to North End Subaru for our car. Our first dealing was with Frank Lajoie. He explains everything in the showroom and then in the car you have purchased. Everyone from Frank, finance, service department, and everyone in the are right there to help you. They are all so friendly and they make you feel at home. More

Excellent buying experience Was in the market for a CPO Outback with leather seats. Other dealers would avoid answering my questions by email, instead insisting that I come see Was in the market for a CPO Outback with leather seats. Other dealers would avoid answering my questions by email, instead insisting that I come see them in person. Not so with Michael Pinto -- he was super-responsive via email and followed up regularly. He went the extra mile to find the car I was looking for, and went out of his way to ensure delivery of the vehicle to my house (I live some 40 mules away). Very happy with my experience with North End, and especially Micheal. More

Mike Pinto is awesome! This dealership is awesome! They are all about their customers! I was referred here by Patrick Vermeulen, and I bought a Certified 2015 Subaru Impreza This dealership is awesome! They are all about their customers! I was referred here by Patrick Vermeulen, and I bought a Certified 2015 Subaru Impreza Premium from Mike Pinto and I was under no pressure that other dealers can put on you, it wasn't stressful, the whole process was easy, and I love the car! I am so thankful. Everyone was very nice and welcoming, I will definitely recommend this particular dealership over any others! More

Frank Lajoie was the best salesman I have ever dealt with. North End explains every step, whether it is financing or of the car itself. Service Center is on their game too. Get you in and out as quickly as the North End explains every step, whether it is financing or of the car itself. Service Center is on their game too. Get you in and out as quickly as they can and don't play games with you about time or money. More

Very pleased with car Delighted with my 2016 Subaru Crosstrek - Bob was helpful not only during the process of test driving (staying past closing hours to show me the car), Delighted with my 2016 Subaru Crosstrek - Bob was helpful not only during the process of test driving (staying past closing hours to show me the car), but also helped me with the donation process of my old car. More

Great experience I've purchased several cars from Greg at North End Subaru Lunenburg and it has been a great experience every time. I recently traded in a car and purc I've purchased several cars from Greg at North End Subaru Lunenburg and it has been a great experience every time. I recently traded in a car and purchased a new Forester - Greg made the entire process very simple. Buying a car can be a very anxious experience, but Greg doesn't try to trick you or over sell you. He knows the cars, makes good recommendations, and helped me get a fair deal. I love the new car and it was a refreshingly smooth process working with Greg. If you're in the market for a new car and are looking for a stress free process, I highly recommend Greg at North End Subaru and I will definitely go back for my next vehicle. More

Wonderful Staff and Inventory. I stopped by North End Subaru on a Saturday afternoon, just looking to test drive a used Legacy. I met with Tom Sawvelle. While I was only there to se I stopped by North End Subaru on a Saturday afternoon, just looking to test drive a used Legacy. I met with Tom Sawvelle. While I was only there to see if I would like the Legacy, Tom did a great job explaining all the features of the vehicle. He showed me the resale value on the cars and how Subaru rates in Consumer Reports. I soon realized that this was certainly going to be my next car, it was just a matter of picking one out. My husband and I both test drove a new one and a used one. Falling in love with the black on black of the new Legacy, it was going to be a go! Tom was super helpful in getting me exactly what I was looking for in trade in value and price without me telling him where I wanted to be. Tom in finance also did a fantastic job getting me rate that fit my budget. All the pieces just fell together in a very low pressure setting that made this one of the most stress-free buying experiences I have ever had. On a day that I thought I would only be test driving a vehicle, I ended up driving one off the lot and taking it home! Tom was very thorough in showing me all the features of my new car, including setting up the bluetooth for my phone. He walked me through the manuals, the websites that help me maintain my car, set up my first oil change and more. He really made this all very easy. I also wanted to mention, that when I had a question about a certain dash light that had come on, the service department was quick to find the cause and remedy it without any issues. Matt in service was also a pleasure to deal with and I look forward to working with him in the future on the maintenance of my new car. The next time my family needs a car I will certainly look at North End Subaru and Tom to help make the car buying experience a pleasurable one. I will also recommend my friends to this dealership for their quality staff and vehicles. More

pure awesome! I have never been so pleased with a dealership than this one! Prior to buying my Mazda3 from this dealership, I went through xxxx and back at a previo I have never been so pleased with a dealership than this one! Prior to buying my Mazda3 from this dealership, I went through xxxx and back at a previous dealership and severely burned by others customer service and lack of care for a customer (that being me). I went through Frank C over in Subaru because he helped out my fiancé in the past and he went above and beyond to make sure I was taking care of! He knew my situation with my current vehicle and prior history with dealerships. He AND his general manager made sure I drove off with that vehicle THAT DAY! My mother co signed the loan for me and they even had a driver go out to my mom so she could sign the loan because she was unable to make it to the dealership herself. They have been nothing but a joy to work with and a relief off my back of searching for the EXACT car I have always wanted. I would recommend this to anyone who wants their worth and time valued because they did exactly that! I have never been more happy and my car is the best! thank you again!! :D More

The best sales consultant--Frank Lajoie! I was having service done on my Subaru Impreza at North End Subaru and decided to look at the Foresters. The salesman, Frank Lajoie, was in the show I was having service done on my Subaru Impreza at North End Subaru and decided to look at the Foresters. The salesman, Frank Lajoie, was in the showroom at the time. He introduced himself and we began talking about the car. He was extremely pleasant and friendly. He put no pressure on making a purchase. All my questions and comments were answered in a very professional manner. He explained in detail the entire car and assured me that any future questions I had to just come in and he would be available. I would absolutely do future business with Frank; and would recommend him to everyone. More