North End Subaru

Customer Care Have bought two used vehicles at North End and although I have been happy with the cars and had my service done there for the most part, even though I Have bought two used vehicles at North End and although I have been happy with the cars and had my service done there for the most part, even though I was told by more than one person that I was paying more than I should. When I bought this car, the visor on the drivers side was a little loose and would slide down on occasion, but I didn't really think it was worth it to bother service, I could live with it. I have not been able to talk on my cell phone when I am driving because my car does not have that feature so I recently purchased a device to enable me to answer my cell phone while I was driving, This device attaches to the visor on the drivers side, and you guessed it....when I put the device where it goes, the visor comes down and there is no way to get it to stay up. I stopped at North End this morning and was told that there is no way to tighten the visor, I would have to replace it at a cost of $85.00 for the visor and $50.00 to install it or I could trade the car..... No Thank You...if and when I replace the car it will be somewhere else. More

Love my new Impreza!! My daughter was looking for a newer used car and has always wanted a Subaru. We stopped by North End and Bob had her test drive a 2015 Impreza. When w My daughter was looking for a newer used car and has always wanted a Subaru. We stopped by North End and Bob had her test drive a 2015 Impreza. When we got back to the lot Bob had a 2009 Impreza sport wagon, my daughter's dream car. waiting for us to try out. She fell in love with it! I went back a month later and bought a 2015 Impreza hatchback. We are both very happy to be tooling around in our subarus!! Thanks Bob for making our car buying experiences stress free! And Tom for all your hard work getting us both the best financing!!! More

Greatest car buying experience I bought a 2016 Subaru Outback at NorthEnd Subaru of Lunenburg with the help of Michael Pinto our sales person. Mike was knowledgable, entertaining a I bought a 2016 Subaru Outback at NorthEnd Subaru of Lunenburg with the help of Michael Pinto our sales person. Mike was knowledgable, entertaining and extremely helpful. The entire team at NorthEnd Subaru made my buying experience a pleasure. There was absolutely no pressure. Jesse, the sales manager, helped negotiate a price that I am sure I could not match anywhere. He was very generous and kind when approached with any concerns. Tom, the finance guy, was also very helpful and knowledgable and helped us find very affordable financing. I usually find car shopping very stressful but that was not true of this experience. I couldn't be happier with my car or my dealership. Thank you Mike, Jesse, and Tom. More

Trade in I stopped in to look at new cars, my hearts desire is an outback. I still am not able to do that, but am very close. I ended up trading in my present I stopped in to look at new cars, my hearts desire is an outback. I still am not able to do that, but am very close. I ended up trading in my present vehicle for an legacy that os used but I'm very happy about it, its fully loaded, can't ask for more than that! My salesman was Gregg. I have been going there for over 15 years, won't go anywhere else! More

I can’t say enough about my experience there…good all around I think just about anyone approaches the car buying experience with a healthy dose of skepticism. You hear stories of bad experiences and think to you I think just about anyone approaches the car buying experience with a healthy dose of skepticism. You hear stories of bad experiences and think to yourself that you’ll end up buying a car you didn’t want and paying far more than you imagined. I know, I’ve gone down that road before. After lots of research, I finally decided on a 2015 Subaru Crosstrek. After even more research regarding dealers and hearing what other said around town, I decided to try North End Subaru. I initially emailed the dealership with some questions on a car I saw online. I think I had a reply back within the hour from Jesse Manning, the Sales Manager. I headed down to the dealership a few days later and was met by Greg Nuorimo, one of the senior sales consultants who was expecting me. This was far and away the best car buying experience I’ve had. Greg was straightforward, easy going, transparent, and possessed a wealth of knowledge on all things Subaru. He worked with me to find the car I wanted. Also, Greg and Jesse gave me a very fair and generous offer for my trade-in. Even working with the finance folks, Tom and Jason, was easy. No pressure to buy tons of extras…just a clear, concise process. On the day I picked up my car, Greg went through all the features in detail and then we spent probably a 1/2 hour, if not more, reviewing everything in the car. I can’t say enough about my experience there…good all around. This is my first Subaru and I can say that I’ll definitely be back when its time to replace our other car. More

Great service If you go to subaru service see josh he has been with them for a long time and he cares about the Customer an that is hard to find he allways tries to If you go to subaru service see josh he has been with them for a long time and he cares about the Customer an that is hard to find he allways tries to help me if I can't afford a service he lets me do part of the service and advises me on what can wait I am on fixed income and I am very pleased he understands More

5 star So yesterday my car died so i called subaru service and spoke to a young man josh he gave me the number to subaru roadside assistance they towed me to So yesterday my car died so i called subaru service and spoke to a young man josh he gave me the number to subaru roadside assistance they towed me to subaru josh made sure i was in next he then came to me and explained i had a loose ground at the battery terminal i was releived for i was sure it would be a costly repair More

Amazing Car Buying Experienxe I just picked up my new 2016 Subaru Forester thanks to the wonderful crew at North End Subaru, specifically Frank Cappocia. Frank was wonderful to do I just picked up my new 2016 Subaru Forester thanks to the wonderful crew at North End Subaru, specifically Frank Cappocia. Frank was wonderful to do business with and made the entire car-buying experience very easy and honest. I can't say enough good things about the staff at North End. I would recommend them to anyone and will be a repeat customer down the road! More

New Crosstrek - excellent choice! I bought my first Subaru Crosstrek this past week from Bob Waite and I love it! Bob was a pleasure to work with; he was amicable, knowledgeable and pr I bought my first Subaru Crosstrek this past week from Bob Waite and I love it! Bob was a pleasure to work with; he was amicable, knowledgeable and provided a stress-free car-buying experience which I think most people would appreciate. Bob was patient in answering all of my questions and his knowledge alone is what sold me. I highly recommend Bob and North End Subaru! You wont't be disappointed! More

First Car; Great Experience! I bought my first new car from Frank Lajoie this past week. He was outstanding; very knowledgeable, very amicable, and very focused on finding me the I bought my first new car from Frank Lajoie this past week. He was outstanding; very knowledgeable, very amicable, and very focused on finding me the best car for me and my budget. He helped me find a car I love driving and that I felt I got a good deal on, and I cannot express how effortless this car buying experience has felt to me. I am very happy with my service and with my vehicle, and would highly recommend North End to anyone I know. I can't wait to stop in again for my first oil change and thank Frank for how awesome he was! More