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North End Subaru - Service Center

Lunenburg, MA

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252 Reviews

252 Reviews of North End Subaru - Service Center

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March 05, 2021

Everything was explained in regards to the work being done. During the service they came across another issue. Let me know was going on and let me make a decision in regards to it. More

by dwcsjhj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Machado
March 05, 2021

The Dealership was very helpful to us in getting our Subaru Forester up and running again. Everyone we talked to was encouraging and helpful. They made it very easy to do business with North End Subaru. More

by GORDEEOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Spagnuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Oneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Cusick, Josh Machado, Matt Rondeau
March 04, 2021

I liked the rapid attention. I didn't like the price of the battery. However service is reliable and speedy, and Josh was excellent. I wish the wash of a car would return. More

by ruizmiriam065@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Machado
March 01, 2021

Matt fit us in on a busy day, and provided a loaner with paperwork and vehicle ready. As always, he was courteous and prompt with follow-up. More

by EGERAGHTY80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau
March 01, 2021

Friendly and not pushy , explains everything that's needed...waiting area very nice , was a little suprised at the cost of a 30k mile service but wasn't forced into buying it .options were given More

by ERICADACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau
March 01, 2021

Always pleasant professional service advisors.word fill Always pleasant professional service advisors. word fill word fill word fill word fill word fill word fill word fill word fill word fill word fill w More

by WSTEVEN350
Recommend Dealer
Yes
Employees Worked With
Marissa Spagnuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Machado, Matt Rondeau
February 26, 2021

Service is always thorough, well explained, reasonably priced, and completed in the expected amount of time. Waiting area is comfortable and convenient. My wife and I have owned a number of Subaru vehic More

by RMASCIARELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Oneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Machado, Matt Rondeau
February 25, 2021

Was greeted the moment I stepped through the the door by Josh and others in the Service Department. The necessary paperwork was completed quickly, and I was directed to the waiting room. Waiting room was cl More

by THETUCKERFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Machado
February 23, 2021

Warranty service performed as promised. Appreciated free coffee and tv. OK experience. No issues with service. Tho I'm not sure why they left inside the car the defective visor that they replaced. They cou More

by cba0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Oneal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Machado, Matt Rondeau
February 22, 2021

Matt was very courteous and helpful! He took our cars in for service and set us up with a rental in a short amount of time. Very timely, and informative. More

by PLEWIS5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau
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