
North Hollywood Toyota
North Hollywood, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Amazing, Mario explained everything in detail but also in a way that I understood. Knows how to work well with the customer and informs them everything about the car that way the customer knows what they're a way that I understood. Knows how to work well with the customer and informs them everything about the car that way the customer knows what they're buying. More
They weren't very willing to negotiate and it felt like I was an annoyance to be gotten rid of, as opposed to a customer to be taken care of. was an annoyance to be gotten rid of, as opposed to a customer to be taken care of. More
Good prices but bad service. I needed my 2016 Toyota Prius windshield replaced. Northridge Toyota wanted over $2000 to do it. An independent mechanic specialized in Toyotas wante I needed my 2016 Toyota Prius windshield replaced. Northridge Toyota wanted over $2000 to do it. An independent mechanic specialized in Toyotas wanted $980. I decided to go with North Hollywood Toyota, where I had bought the car originally, who had a price of $1015. I was there for 5 1/2 hours and when they delivered the car back at 3:30 pm, the dash cam was sitting in the console instead of mounted on the windshield. I brought it back today after being told that it was just a matter of double sided tape and would be quick. An hour later I realized I better get the car back as I had an appointment to get my hearing aid fixed. I explained to Jack I needed the car right then and he said he would have them bring it. I was going to take it back to Best Buy who had originally installed the dash cam .A half an hour later it showed up and obviously they had just done the work. So yeah, I missed my appointment to get my hearing aid repaired. I guess in the future I better go with a local independent mechanic. More
With a warning signal on the panel, brought Prius to service. Communication was very good- speed and method. The information was clear to follow and make decisions. service. Communication was very good- speed and method. The information was clear to follow and make decisions. More
I gave the minimum preferences I would like to see in my new car. Sales rep Julio explained well enough and searched the one perfectly fit of my needs. He also negotiated with financing and obtained the aff new car. Sales rep Julio explained well enough and searched the one perfectly fit of my needs. He also negotiated with financing and obtained the affordable deal in my budget. All information was clearly communicated. Test drive was long enough to get some ideas- I like it or not. Appreciated all the committed service and follow up! More
The guy who checked me in was so rude. He didn’t explain anything to me and when I would ask questions he seemed so irritated. Horrible customer service. I will not be returning. He didn’t explain anything to me and when I would ask questions he seemed so irritated. Horrible customer service. I will not be returning. More
Body shop does spectacular work! Vehicle comes out looking better than new!! I hope I don’t have to need body work again, but if I do, I’ll choose them every time!! Vehicle comes out looking better than new!! I hope I don’t have to need body work again, but if I do, I’ll choose them every time!! More