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North Hollywood Toyota
North Hollywood, CA
869 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side.
As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer.
We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you.
We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept.
We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 869 reviews
Verified Customer
June 17, 2024
Angel Lopez was very helpful and professional , making my service there easy . I also like that you offer a ride home as it will take 4 hours for my car to be serviced. Very good experience for me. service there easy . I also like that you offer a ride home as it will take 4 hours for my car to be serviced. Very good experience for me. More
by ginasmendoza23
Employees Worked With
Angel Lopez
June 16, 2024
Brought car in for a regular oil change first appointment in the morning. When dropped car, since the person in charge for Uber hasn't arrived to work on-time, I wasn't able to get Uber drop off service. At in the morning. When dropped car, since the person in charge for Uber hasn't arrived to work on-time, I wasn't able to get Uber drop off service. At the time off car drop off Russ Pascal told me my car would be ready in about 2-2:30 hours. When barely made it home received a phone call at 7:40 that the car is ready. If their estimated time was accurate I could've waited there for 40-45 minutes. I asked if I can have Uber pickup instead since it wasn't available at the time of drop off, he said they don't do that. Unfortunately, I've never beed impressed with North Hollywood Toyota's customer service since I've purchased Toyota in 2023. The only reason this service center works for me is the location. Also a lounge or seating area for customers is a most for service center area. More
by Avi
Employees Worked With
Russ Pascale
June 13, 2024
Exceptional personnel and very helpful when it came to purchasing a vehicle. Will definitely refer friends and family. Will come back soon. Thank you for everything! purchasing a vehicle. Will definitely refer friends and family. Will come back soon. Thank you for everything! More
by joshua.romo
June 12, 2024
Very pushy, try to sell all sorts of add ons and warranty packages. Final sale price had extra charges that they don’t disclose when making a deal. packages. Final sale price had extra charges that they don’t disclose when making a deal. More
by GASPARYAN_H
Employees Worked With
Shawn Hineidi, Laarni Campo
June 10, 2024
Overall the experience was good. I'd say the experience with the sales team was very good and the experience with the finance team was fair. I'd say the experience with the sales team was very good and the experience with the finance team was fair. More
by YHS
June 10, 2024
This is the second car we purchased in 8 months. We went back to your dealership because of Mr. Sanchez. He, Marlene and the entire staff were great! Will recommend to family and friends. We went back to your dealership because of Mr. Sanchez. He, Marlene and the entire staff were great! Will recommend to family and friends. More
by JULIEVSOLIS
