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North Hollywood Toyota

North Hollywood, CA

4.5
870 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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April 13, 2024

I just feel that it takes a really long time to get an oil change. I always make an appointment, but I still wait 2.5-3 hours for an oil change. More

by jcpaul18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 15, 2024 -

North Hollywood Toyota responded

We appreciate your business and feedback. I will look into the oil change wait time with our team as you suggest. Thanks.

April 13, 2024

Everything I needed was taken care of. Thanks a lot for the diagnosis, repairs and great service. More

by dwattles25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Russ
Apr 15, 2024 -

North Hollywood Toyota responded

Your feedback and 5 stars are amazing and we thank you.

April 12, 2024

Car was supposed to arrive at dealership on a Tuesday evening. I said I’d pick it up on Thursday. When I arrived I got a voicemail that the car was in Long Beach and Tim was going to go get it. Since I l More

by mf.rosenthal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim isn’t listed
Apr 13, 2024 -

North Hollywood Toyota responded

We are deeply sorry for the breakdown in communications and we will address this with our team -- your point is a good one. Thankfully it all turned out well and congrats on the new car!

April 12, 2024

Excellent work and excellent service I will definitely recommend to everyone I know in my family. More

by GILMENDEZ1126
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
David, Leon Correll, Peter Fernandez
Apr 13, 2024 -

North Hollywood Toyota responded

Your 5 stars and recommendation are so much appreciated and valued by our North Hollywood Toyota team! You're amazing and we are honored to have you as a loyal customer.

April 12, 2024

Waited 3 hours for a regular maintenance service, never received a call that my car was ready. More

by KSTARC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
Apr 12, 2024 -

North Hollywood Toyota responded

We truly apologize for the lack of communication but we will look into what happened and discuss with our team.Thanks for sharing!

April 11, 2024

Since the dealership has redone their service department, it’s very organized, clean, and friendly. More

by m0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service
Apr 12, 2024 -

North Hollywood Toyota responded

Thanks for the shout out about our service department, we appreciate your business very much.

April 11, 2024

Excellent service , professional, very friendly personal, i’m very happy to do business with them,. More

by gustavotorres
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cesar Velera
Apr 12, 2024 -

North Hollywood Toyota responded

Thanks for the 5 stars, our #1 North Hollywood Toyota team appreciates you!

April 11, 2024

It was nice. Easy and things were well explained, as they have been the last handful of times I've been there. More

by mattmchugh27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
Apr 12, 2024 -

North Hollywood Toyota responded

Easy is great and we love your loyalty and nice review. Thank you from our North Hollywood Toyota team.

April 11, 2024

Jon at the body shop was great! Worked through issues with the insurance company and kept me updated in a timely manner. Excellent work on my car by the team! More

by DAVE@DAVEBRYANT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon at the body shop
Apr 12, 2024 -

North Hollywood Toyota responded

Thank you for choosing the certified North Hollywood Toyota body shop. We love the 5 stars and for sharing how professional and timely everything was completed for you. I will share this with our Body Shop manager and time!

April 11, 2024

We always service our cars at NH Toyota. Paul is the best! Friendly, knowledgeable, courteous. Thank you! More

by msfils
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
Apr 12, 2024 -

North Hollywood Toyota responded

Your loyalty and 5 stars are absolutely amazing and we thank you!

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