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North Hollywood Toyota

North Hollywood, CA

4.5
871 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 871 reviews

April 01, 2024

Zina (customer service) was awesome. David has done great work. I highly appreciate. Thank you. More

by TANIM CHOWDHURY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Palash Chowdary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Shawn Hineidi
Apr 01, 2024 -

North Hollywood Toyota responded

This is great news to read and I will share this with Zina and David today. Your support of our business is so much appreciated too!

April 01, 2024

I went in for a regular service inspection and am satisfied with the work and service. I highly recommend this dealership. More

by casadecortes
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Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
Apr 02, 2024 -

North Hollywood Toyota responded

We love the 5 stars and your recommendation online means everything to our #1 North Hollywood Toyota team. Thanks from all of us.

April 01, 2024

Highly recommended this dealership, from start to finish they were honest, great and super personable. More

by SC
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Recommend Dealer
Yes
Employees Worked With
Russ
Apr 01, 2024 -

North Hollywood Toyota responded

Your recommendation means everything to us and our North Hollywood Toyota could not be more proud to read such amazing feedback. Thanks from all of us here!

April 01, 2024

The employee are nice. The time of waiting it was fair love that thank you More

by WWW.ALEJANDRAS
Recommend Dealer
Yes
Employees Worked With
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

North Hollywood Toyota responded

Your support and amazing feedback are everything to our #1 North Hollywood Toyota team! With our deepest gratitude we appreciate your support and we look forward to earning your 5 stars in the future too!

March 31, 2024

the service represenative was very courteous, helpful and patient. I think his name is Paul. More

by WHELANRM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul
Apr 01, 2024 -

North Hollywood Toyota responded

The team at North Hollywood Toyota loves such positive feedback and a perfect 5 star rating -- you're the best and we thank you!

March 31, 2024

El personal es muy amable y te ayudan en todo lo que les pides. Despejan todas tus dudas More

by REINAELIZABETH574
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Recommend Dealer
Yes
Employees Worked With
Robert Martinez
Apr 01, 2024 -

North Hollywood Toyota responded

Thank you for the 5 stars and for your business.

March 31, 2024

Great service, the dealer was prompt to repair my car , I greatly appreciate it.. Good customer service.. More

by CLAUDIAARRIAGA001
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Recommend Dealer
Yes
Employees Worked With
Georgina from collision Dept
Apr 01, 2024 -

North Hollywood Toyota responded

HI Claudia, we greatly appreciate your 5 stars and amazing feedback. I will proudly share this with our North Hollywood Toyota team and hope we can earn your business again.

March 30, 2024

It took as long as they said, 2 hours. I was driven home by Uber to wait More

by LYNNLUTTRELL
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Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
Mar 31, 2024 -

North Hollywood Toyota responded

Thank you for your high rating and we appreciate your support. Take care until next visit.

March 30, 2024

They are very responsive when we need something and they get it done quickly. Paul our adviser is fantastic. More

by OFFICE19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Carasco
Mar 31, 2024 -

North Hollywood Toyota responded

It is an honor to serve customers like you and our #1 North Hollywood Toyota team greatly appreciates your business and the amazing 5 stars. Thank You and I will share this with everyone here including Paul.

March 30, 2024

I had an appointment for 11:20 and that was all I needed and it took 3 1/2 hours and I was waiting. Ridiculous wait time. The guy who checked me in was surly and never told me his name, but I didn't care. More

by EVERETT4P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
Mar 31, 2024 -

North Hollywood Toyota responded

We are very sorry and disappointed to learn your recent service visit took longer than expected. Our team does try very, very hard to be efficient but we never want to rush the important technical work performed by our staff. I will discuss your visit with our team and review your records to make sure we did everything possible to minimize your time at the dealership. Please understand your feedback is valuable and your business means everything to us.

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