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North Orlando Mitsubishi

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.8
1,171 Reviews
North Orlando Mitsubishi in Orlando, FL, is proud to be an automotive leader in our area. Since opening our doors, North Orlando Mitsubishi has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that North Orlando Mitsubishi will get you into the car or truck you choose with professionalism and attention to your needs.
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3772 W Colonial Dr

Orlando, FL

32808

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Showing 1,171 reviews

February 05, 2026

They are good, and they won't make you wait long every time they do anything!! More

by luiseferlun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

North Orlando Mitsubishi responded

Thank you so much for the kind words! We really appreciate you taking the time to share your experience.

February 03, 2026

Alex Alex Alex El mejor 🥰 sin palabras . Agradable , confiables , explicativo cada momento una aventura . Love ☺️ More

by Elizabethrodriguez1405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2026 -

North Orlando Mitsubishi responded

¡Muchísimas gracias por tus palabras tan bonitas! 🥰 Nos alegra enormemente saber que disfrutaste la experiencia y cada momento de la aventura. Comentarios como el tuyo nos motivan a seguir dando lo mejor. ¡Un placer compartirlo contigo! ☺️✨

February 01, 2026

This has always been a great dealership, so much so that I've bought 3 cars there, but since the end of last year, nobody gives the proper attention to customers. Terrible service, terrible customer service More

by ADLILIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Zehtabi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

North Orlando Mitsubishi responded

Thank you for sharing your feedback and for your loyalty over the years — purchasing three vehicles with us truly means a lot. We’re very sorry to hear that your recent experiences have not reflected the level of attention and customer care you’ve come to expect from our dealership. Your comments are concerning, and we take them seriously. Providing attentive, respectful service is a priority for us, and it’s clear we fell short in your recent visit. This is not the experience we want any customer — especially a long-time one — to have. We would genuinely appreciate the opportunity to speak with you directly, better understand what happened, and work toward restoring your confidence in us. If you’re open to it, please reach out to our management team so we can address your concerns and make things right. Thank you again for your honesty and for bringing this to our attention.

Feb 02, 2026 -

North Orlando Mitsubishi responded

Thank you for taking the time to share your feedback, and for being a loyal customer over the years. We truly appreciate the trust you’ve placed in us with your previous purchases. I’m very sorry to hear that your recent experience did not reflect the level of service you’ve come to expect from our dealership. What you described is not acceptable and certainly not the standard we aim to provide. Your comments have been taken seriously and shared with our management team so we can address the gaps in attention and customer care you experienced. We would really appreciate the opportunity to speak with you directly, understand what went wrong, and work toward making this right. Please feel free to contact us at your convenience so we can assist you personally. Thank you again for your honest feedback as it helps us improve.

February 01, 2026

They always do a excellent work. I have no complaint of what they do. Good job. More

by luiseferlun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

North Orlando Mitsubishi responded

Thank you for your kind words! We’re happy to hear that our team consistently does excellent work and that you’ve had nothing but positive experiences. We truly appreciate your support and look forward to continuing to take great care of you. Good job right back to our team!

January 31, 2026

This is the best dealer on central florida. And best finacial deparment services. And very happy. More

by Gino Salerno Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaique Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarai Ortiz
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Jan 31, 2026 -

North Orlando Mitsubishi responded

Thank you for the great feedback! We appreciate your trust and are thrilled you had such a positive experience. Welcome to the family!

January 31, 2026

Service was great, everyone was very accommodating and patient and knowledgeable great job, take care bye More

by VONDEL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2026 -

North Orlando Mitsubishi responded

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It’s great to hear that our team was accommodating, patient, and knowledgeable, that’s exactly the level of service we strive to provide every customer. We’ll be sure to share your kind words with Joshua and the rest of the team. We look forward to taking care of you again in the future!

January 28, 2026

This was the best deal ship experience I have ever had! I would recommend North Orlando Mitsubishi to anyone. More

by TS0721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiago De Angelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Quesada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

North Orlando Mitsubishi responded

Thank you so much for the wonderful review! We’re thrilled to hear that this was the best dealership experience you’ve ever had. Your recommendation truly means a lot to our team. We appreciate you choosing North Orlando Mitsubishi and look forward to serving you again in the future! 🚗✨

January 28, 2026

Customer service used to be way better than now. New owner, bad service. They even increased the price, almost 25%. Also, I received my car dirty on the driver's carpet. That's unfortunate! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Jan 28, 2026 -

North Orlando Mitsubishi responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent experience did not meet expectations. We understand how frustrating it is to feel a decline in service, and we sincerely apologize for the condition in which your vehicle was returned — that is not acceptable and does not reflect our standards. While pricing adjustments can occur due to market conditions and operating costs, we never want a customer to feel surprised or undervalued. Your concerns are important to us, especially as we continue working to improve under new ownership. We would appreciate the opportunity to make this right. Please feel free to contact our management team directly so we can address your concerns and work toward restoring your confidence in our dealership. Thank you again for your honest feedback.

Jan 28, 2026 -

Victor responded

I want to be fair and acknowledge that the dealership did apply a discount to the service after I was caught off guard by the price increase, and I do appreciate that gesture. That said, the core issue of my review remains unchanged. The overall service experience was disappointing. I did not receive a post-service inspection or checklist outlining what was reviewed or flagged on my vehicle, which is something I have consistently received in the past and consider basic transparency. Additionally, the interaction with the service advisor felt unprofessional and lacked the level of preparedness and communication I expect, especially as a long-term customer. Lastly, the condition in which my vehicle was returned (specifically the dirty floor mat) was unacceptable and avoidable. These details matter because they reflect care, attention, and respect for the customer. While I recognize the pricing adjustment made in this case, it does not offset the decline in service quality I experienced. I hope this feedback is taken seriously and used to correct these issues moving forward.

Jan 28, 2026 -

North Orlando Mitsubishi responded

Thank you for taking the time to share this detailed and thoughtful feedback. We genuinely appreciate you acknowledging the discount that was applied, and we’re glad that gesture helped address the initial pricing concern. That said, we take your remaining points very seriously. Transparency, professionalism, and attention to detail are fundamental expectations — especially for our long-term customers. Not providing a post-service inspection or checklist is a clear miss on our part, and we understand how important that documentation is in building trust and confidence in the work performed. We’re also disappointed to hear about the communication and preparedness of the service advisor, as well as the condition in which your vehicle was returned. The cleanliness of your vehicle is a basic standard and should never be overlooked. You’re absolutely right — these details reflect care and respect, and we fell short during your visit. Your feedback is being shared directly with our management and service leadership teams so these issues can be addressed and corrected. We value your loyalty and sincerely hope to have the opportunity to restore your confidence and provide the level of service you should expect and deserve. Thank you again for bringing this to our attention.

January 15, 2026

I had a great experience with the the whole team. From the salesman to the finance department was a pleasure. Typically buying a car is a huge pain, this went very smoothly and happy. I decided to do More

by shapijb
Recommend Dealer
Yes
Employees Worked With
Alex Tamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Ahola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaique Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiago De Angelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario and Kevin, great guys to work with., Jasmine Greene, Joann Santiago, Edwin Acevedo
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Jan 15, 2026 -

North Orlando Mitsubishi responded

Thank you for your review! We love to hear our customers had a great experience.

January 14, 2026

This car is amazing, the customer service very care and do job, so keep up forward Guys! More

by AGROPIERRE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Paige, Joann Santiago
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Jan 15, 2026 -

North Orlando Mitsubishi responded

Thank you so much for your review! We look forward to serving you and our community.

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