North Park Toyota of San Antonio

Great sale experience Cal really did a good job doing what and were we needed to be on price and no high pressure sales and no stupid add on to the price and that what a sales experience should be an what and were we needed to be on price and no high pressure sales and no stupid add on to the price and that what a sales experience should be and they even del the car As we were out of town customers Thanks Cal More

Disappointed is an understatement, filed a complaint about a dealership (North Park Toyota 10703 SouthWest Loop 410, San Antonio Texas, 78211), regarding not filing the proper paperwork to IRS for a Cl about a dealership (North Park Toyota 10703 SouthWest Loop 410, San Antonio Texas, 78211), regarding not filing the proper paperwork to IRS for a Clean Vehicle Tax Credit Report for 2024. This resulted in my missing out on receiving a $4000 Tax return during the 2025 IRS Tax filing. I corresponded with the Office Manager (Lolita Lewis) of North Park Toyota, starting 2/26/2025. North Park Toyota of San Antonio praises themselves as having exceptional Customer Service. From reviews I've read (after the fact) contradict their self evaluation. Please be aware if purchasing from this dealership, there is no follow up...once you've completed your purchase, you are no longer of value to North Park Toyota. More

Outstanding! Helpful, and very kindly answered all my concerns and questions .. Very up front with me and did there best to get me in a vehicle I wanted.. 4 ⭐️ Helpful, and very kindly answered all my concerns and questions .. Very up front with me and did there best to get me in a vehicle I wanted.. 4 ⭐️ More

They were professional. The process was ‘no pressure’. I walked out with a new midnight blue, 2025, RAV4. The process took about 4 hours. We even engaged in person chatter, The process was ‘no pressure’. I walked out with a new midnight blue, 2025, RAV4. The process took about 4 hours. We even engaged in person chatter, about family. More

they did the services within the time they promised and the young man was professional the whole time. the young man was professional the whole time. More

⭐ 1 Star – Dishonest, Rude, and Refused to Honor Warranty I recently purchased a 2018 Ram 1500 from North Park Toyota along with a Bronze MPP warranty. Within a week of purchase, I discovered a s Warranty I recently purchased a 2018 Ram 1500 from North Park Toyota along with a Bronze MPP warranty. Within a week of purchase, I discovered a serious issue with the exhaust manifold. Instead of standing by the warranty they sold me, the dealership misled me at every step and ultimately cancelled the deal and gave me back my trade-in because they did not want to honor what was promised. Here are the facts: Paul Barrientos (Sales Manager) told me my warranty was not active right away because it was a used car. That is completely false. Tony Ahrenstorff (Service Department) admitted to me that he was aware of the exhaust manifold issue and other problems before the sale. He also told me I had to drive 1,000 miles before the warranty would be active. Later, when confronted, he denied ever saying this. Tania Eubanks (General Manager) was the rudest of them all. She flat out told me my MPP Bronze warranty would not cover an exhaust manifold, even though it clearly should. This dealership knowingly sold me a truck with undisclosed issues, lied about how the warranty works, and then tried to dodge responsibility by cancelling the deal instead of doing the right thing. If you value honesty, integrity, and customer service, avoid North Park Toyota. They will take your money, mislead you, and then refuse to stand behind their word. More

Great customer service impeccable sales people the whole experience was painless and pleasant. I would recommend this dealer to all my friends and family great work. experience was painless and pleasant. I would recommend this dealer to all my friends and family great work. More

This was the best dealer to go to for the purchase on my new vehicle. The sales consultant was already waiting when we got there. He set the tone for himself and the dealership earning a 5-star rating in e new vehicle. The sales consultant was already waiting when we got there. He set the tone for himself and the dealership earning a 5-star rating in every category - customer service was tops. When he didn't know an answer, he found it for me. He was friendly during our test drives and and knowledgeable about the vehicles. He was an excellent broker between the sales manager and myself as we negotiated the final price. It was a pleasure doing business with North Park Toyota. I highly recommend them for your vehicle needs. More