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North Park Toyota of San Antonio

San Antonio, TX

4.3
1,828 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 1,828 reviews

May 04, 2025

Prompt, detailed, informed and professional salesmanship. Excellent customer service, easy to access location, beautiful dealership. First time with Toyota, already loving it. Good vibes all around. More

by Summerbreezes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Zeilenski, Francisco Macias
May 06, 2025 -

North Park Toyota of San Antonio responded

Thank you for the wonderful review! We're so glad to hear that your first experience with Toyota was a positive one and that you enjoyed the prompt, professional service from our team. It’s great to know you found the dealership convenient and welcoming. We appreciate your kind words and look forward to serving you again in the future. Welcome to the Toyota family!

May 02, 2025

I called to confirm the truck I wanted was available before making a two-hour drive. They said it was. When I got there, they claimed it had been sold just two hours earlier — suspicious timing. The sal More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Galvan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elija
May 05, 2025 -

North Park Toyota of San Antonio responded

Thank you for taking the time to share your experience. We are sorry to hear about your frustration in regards to your search for a vehicle. We recognize how important it is for customers to feel that their time and expectations are respected, and we are sorry to hear that you felt this was lacking in your visit. Your feedback is being taken seriously, and we'd like the opportunity to learn more about what happened and address your concerns directly. Please reach out to Ray Andrade at randrade@nptosa.com so we can look into this further and work toward a resolution.

May 02, 2025

Lied to the from the salesman and Blaine from the first problem I had on my 3 week old vehicle. Go somewhere else is what I recommend. Blaine wouldn’t let me talk to his supervisor or anyone in administrat More

by chris_martinez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blaine Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

North Park Toyota of San Antonio responded

Thank you for taking the time to share your experience. We're sorry to hear that you feel your concerns were not addressed in a way that made you feel heard and supported. We understand how frustrating it can be when communication falls short of expectations, and your feedback is important to us. We’d like the opportunity to better understand what happened and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can look into this further and ensure your concerns are properly addressed.

April 27, 2025

The service at North Park is great! Ernest Garcia was friendly and pleasant to work with. He kept me informed about my Tacoma and it was ready when he said. More

by BAMoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Garcia
Apr 28, 2025 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We're so glad to hear that you had a great experience at North Park and that Ernest provided excellent service. It's wonderful that he kept you informed and made sure your Tacoma was ready on time. We appreciate your feedback!

April 24, 2025

This dealership provided excellent service! My van was in need of a routine maintenance and was my first time making an appointment with North Park Toyota. Kevin Wright was my service advisor More

by Satisfied Customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
Apr 25, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your positive experience with us! We’re thrilled to hear that Kevin provided excellent service and that you felt well taken care of. It’s great to know that his knowledge and helpful advice made a difference for you. We truly appreciate your recommendation and look forward to serving you again for any of your future vehicle needs. Thank you for choosing North Park Toyota!

April 15, 2025

Was told my service would take a couple hours, only to take around 4 hours. Never updated me throughout the process, was hard to get ahold of my service provider and he never got back to me. He left to lu More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Apr 16, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your feedback. We are sorry to hear that you are disappointed with your service experience. We strive to provide timely and transparent service. We’d appreciate the opportunity to discuss your experience further and ensure that your concerns are addressed. Please reach out to Fred Duron at fredd@nptosa.com so that we can look into this matter and work toward making things right.

April 12, 2025

The men were taken care off their jobs thanks so much the juntas Martinez he is wandrful he More

by janiemedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy solis
Apr 14, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your feedback! We're glad to hear that you had a positive experience and that our team took good care of you. It’s especially great to know that our team members made such a strong impression. We appreciate your kind words and hope to see you again soon!

April 06, 2025

Very bad service they wanted for my wife to read the manual we are up in age More

by davidhernandez0756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't know
Apr 07, 2025 -

North Park Toyota of San Antonio responded

Thank you for your feedback. We understand that clear communication and assistance are vital, and we are sorry to hear that you are frustrated with your experience. We would like to make sure your concerns are addressed properly and ensure a more positive experience going forward. Please reach out to Ray Andrade at randrade@nptosa.com, and he will be happy to assist you further.

April 02, 2025

My first time taking my vehicle to get serviced at North Park Toyota. Very pleased with the level of service from start to finish. Appreciated that I was attended to immediately upon driving up. Keep up the More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fix
Apr 04, 2025 -

North Park Toyota of San Antonio responded

Thank you so much for your kind words! We're thrilled to hear that your first service visit with us was a positive experience from start to finish. It's great to know you were promptly attended to and felt well taken care of throughout the process. We truly appreciate your feedback and look forward to welcoming you back next time your vehicle needs service. Keep enjoying the ride!

March 24, 2025

Ernest in the service department is the best! I will be back because of him! More

by Keri.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
Mar 25, 2025 -

North Park Toyota of San Antonio responded

Thank you for the great feedback! We're so happy to hear that Ernest made such a positive impression. He truly is an asset to the team, and we're thrilled that his service has earned your loyalty. We look forward to welcoming you back! Let us know if you need anything else in the future.

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