Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Park Toyota of San Antonio
San Antonio, TX
1,833 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,833 reviews
September 22, 2018
Excellent service I came in and in 30 minutes, they were done. Good customer service and they did the oil change pretty quick. I always enjoy the free drinks, popcorn I came in and in 30 minutes, they were done. Good customer service and they did the oil change pretty quick. I always enjoy the free drinks, popcorn and cookies. :) More
by EP, GGG10
Employees Worked With
David Cruz
September 22, 2018
Good service Toyota keeps us informed about maintenance service for the vehicle. Toyota just recently informed us of some upgrades for this years 2018 Camry. So Toyota keeps us informed about maintenance service for the vehicle. Toyota just recently informed us of some upgrades for this years 2018 Camry. So we came in to see these new features. We look forward to getting a 2018 Camry with the safety upgrades. For now our 2017 Camry. More
by Molease
Employees Worked With
James Caraway, Robert Robles
September 22, 2018
Great Service Another Great service visit with Mr. Fred Duron at North Park Toyota. Fred is always friendly, courteous, professional and efficient. He always ensu Another Great service visit with Mr. Fred Duron at North Park Toyota. Fred is always friendly, courteous, professional and efficient. He always ensures my Tacoma is well taken care of and keeps me informed. Thank you Fred for all your hard work. More
by Alberto
Employees Worked With
September 22, 2018
Its the fourth Avalon we purchase there so we love the entir This is the fourth Avalon we purchase at your dealership so that should be the best kind of why we go there. Great sales and service This is the fourth Avalon we purchase at your dealership so that should be the best kind of why we go there. Great sales and service More
by Martinjr.pacheco
September 22, 2018
Excellent customer service. Sales person took time to understand my particular needs and find the right vehicle. He sent driver out to pick me up since my current vehicle needed Sales person took time to understand my particular needs and find the right vehicle. He sent driver out to pick me up since my current vehicle needed repairs. The dealership found the right financing for my current financial situation. More
by Jumpstart972
Employees Worked With
David Villarreal, Joe Hernandez
September 21, 2018
Work was thorough and timely. Michael was very courteous and his explanations were comprehensive and understandable. Now is the time for all good men to come to the aid of Michael was very courteous and his explanations were comprehensive and understandable. Now is the time for all good men to come to the aid of More
by louis6495
Employees Worked With
September 21, 2018
good experience with all involved. I am a return customer. I have always trusted dealership with repairs and service for my vehicles. I have purchased a truck from here before and will I am a return customer. I have always trusted dealership with repairs and service for my vehicles. I have purchased a truck from here before and will return when I am ready for my next Tundra. More
by Lazz13
Employees Worked With
Richard Ramirez, Juan Arroyo
September 21, 2018
Best truck ever! I just purchased a 2019 Toyota Tundra Crew Max 1794 Edition at North Park Toyota. The salesman provided me with the exact vehicle I was looking for. I just purchased a 2019 Toyota Tundra Crew Max 1794 Edition at North Park Toyota. The salesman provided me with the exact vehicle I was looking for. It is the best truck made sold by the best local dealership. More
by RobertAlvarado
Employees Worked With
James Caraway
September 21, 2018
Excellent service, great buy. Erik Salazar contacted me and listened to my request of getting a purchase order to take to my bank on the 2013 Crew max. Erik, listened to my concern Erik Salazar contacted me and listened to my request of getting a purchase order to take to my bank on the 2013 Crew max. Erik, listened to my concerns and provided information on the Tundra. More
by Car guy,erik123
Employees Worked With
Mr. Villarreal, and Randy.
September 20, 2018
Way below acceptable outcome I don’t even how to start. I have had worked with them sporadically for about a year, and so far the service met my expectations. I had a great experi I don’t even how to start. I have had worked with them sporadically for about a year, and so far the service met my expectations. I had a great experience. However, this sadly is in the past. My most recent experience has been a nightmare. My car was damaged during the summer, and I entrusted them with my first and only vehicle so far. To begin with Tim Garza was always condescending towards my insurance. He said they were nothing more than incompetent people he always has issues with. He claim my insurance was one of the worst, and that I should help him made them pay them promptly. And I did. Remember, I had nothing but good experiences, so I thought my insurance must really be bad for them to express about it like that. Then, my car was released, and I gave rides to my sister and brother from time to time. Even though they would always tell me there was something wrong with my car, I would refuse to believe “you’re crazy. Toyota fixed it.” Blindly trusting their work, a month after I decided to go to Houston, this last Friday on the rain. I traveled at least 20,000 miles that road for the past year. Nevertheless, this was the most near death experience I had. My car would shake all the way, back and forth. The tires would constantly go up and down hitting the road uncoordinated. One before the other and swirling, shaking and what not. I lost full control of my vehicle during this time. When I came back to San Antonio, I called them on Monday, after every one told me they had to make it right. Well I called Tim, and without even looking at my file, he just said too bad, we just fixed what the insurance covered. Nevertheless, they never told me my car was unsafe to drive. I was so upset, I talked to Daniel, the supervisor. After a while, they agreed to look at my car, and after inspecting it, they said that it might not even be worth fixing, because it will be very expensive, and although they didn’t do anything wrong- because somehow I hit my car and managed to ruin- their words, my car. I believe it is ruin, but they know better than I do that their questionable work is the reason to it. And they refuse to admit it. In addition, they promised they would find a way to ensure I was in Houston tomorrow, but they bailed on me. Once again, they didn’t even care to apologize. When I told Daniel- the supervisor, that I will refused to take my car in an unsafe condition, he in a very condescending tone told me that they pretty much were making a favor, but they would just fix what the insurance approved, even though their incomplete repair caused the damaged of my car. They also said the tires would not stand another road trip to Houston, nevertheless, they said I was on my own on that. After that, I told him if they were not willing to make it right I was going to see if an attorney could help me out, and sarcastically he just said “well if you are talking to an attorney already there’s nothing else I can say, but we won’t do any further repairs, that is on you” Like I said, I had blind faith on them because of my previous experiences, but now, disappointment doesn’t even begin to describe the feeling I have towards them. Their rude, disrespectfully, condescending attitude is something I will never forget. Their insulting and insisting comments where they would blame me for the damage of my car without proof is something that made throw away all the respect I once had towards them. DON’T MAKE BUSINESS WITH THEM!!! Just don’t!!!! You’ll more likely regret. I can tell you without a doubt now, I sooo, sooo regret it, and I’ll never again make that mistake. More
by CrystalE
Employees Worked With
Tim Garza and supervisor Daniel
