North Park Toyota of San Antonio

outstanding Very pleased with the service department. Mr. Michael Cisneros works hard in making sure that his customers are satisfied with the work that was done. Very pleased with the service department. Mr. Michael Cisneros works hard in making sure that his customers are satisfied with the work that was done. His dedication to service and satisfaction is exemplary. Service is everything for me and could determine how I buy in the future. More

Great Experience! Great customer service and atmosphere. All staff was very helpful, and I felt taken care of throughout the entire process. Would recommend to friends Great customer service and atmosphere. All staff was very helpful, and I felt taken care of throughout the entire process. Would recommend to friends and family. More

Excellent service I found the dealership to be an excellent company. After I saw the car of my dreams I called back and a young man named Alex hepled me with all of t I found the dealership to be an excellent company. After I saw the car of my dreams I called back and a young man named Alex hepled me with all of the details. I told him what i wanted. The financial dept worked out the fiqures i could affored. Alex was a great sales rep and i would recommend him to anyone looking for a new car or used. He was very friendly and kept me in touch. A young lady brought the paperwork to my home and my beautiful 2019 ruby flare Avalone..Thank you to all who helped me. More

Great Service! A/C was checked--freon was low so it was refilled. Tyler Millican is professional and friendly. Service was done in a timely manner. Thank you! A/C was checked--freon was low so it was refilled. Tyler Millican is professional and friendly. Service was done in a timely manner. Thank you! More

GREAT DEALERSHIP Purchased our 4th vehicle in 2 years and have been a customer of Merle Gothard for over 20 years! I can't say enough good things about this man and t Purchased our 4th vehicle in 2 years and have been a customer of Merle Gothard for over 20 years! I can't say enough good things about this man and this dealership. Betty helped us with our most recent purchase and I loved working with her and she did a great job. More

AMAZING!! Michael Lopez was great with helping with my Camry. I’m hoping he’ll be the one to help when I take in my Corolla. Thank you Michael Lopez was great with helping with my Camry. I’m hoping he’ll be the one to help when I take in my Corolla. Thank you More

Excellent service Purchased my 3rd Toyota from this dealership. Love the services that you provide. Will be purchasing my 4th vehicle to replace my 08 Tundra that is Purchased my 3rd Toyota from this dealership. Love the services that you provide. Will be purchasing my 4th vehicle to replace my 08 Tundra that is still running strong next year. I want a newer model with all the new safety features. More

Great experience....very calm & nice sales & finance guys. Felt like they worked with our budget to get us the best deal possible. Always respecting our requests. Worked late to get us into our car. Felt like they worked with our budget to get us the best deal possible. Always respecting our requests. Worked late to get us into our car. More

Delightful and friendly Richard was very attentive and patient in listening to what my wife was looking for in our next vehicle purchase. Luis in finance was very informed an Richard was very attentive and patient in listening to what my wife was looking for in our next vehicle purchase. Luis in finance was very informed and patient in presenting all my options. More

Calvary Blue TRD PRO 4Runner I usually change vehicles every 3-4 years and I buy luxury to specialized off road vehicles. Before this purchase I owned a Cadillac CTS coupe and al I usually change vehicles every 3-4 years and I buy luxury to specialized off road vehicles. Before this purchase I owned a Cadillac CTS coupe and almost purchased a Ford Raptor then Land Cruiser. I sought out this dealership through USAA to purchase a TRD PRO 4Runner after the Land Crusier purchase from another dealership went sour. This dealership was quick to order the 4runner I wanted in a configuration that I wanted at a fair market price. I waited 6 months for it which wasn’t an issue knowing I was getting what I wanted. However, once the vehicle got to the dealership I very quickly became aware that the vehicle came with added accessories that I did not want and ordered without. This despite having explained to the salespeople and communicated on several occasions through email and text messaging. I asked to have the items removed and the vehicle discounted from those items. However, only the running boards were removed with a $400 cost adjustment. I asked for additional compensation for the added cost of the other items which I did not order. I also explained that this would inconvenience my plan to purchase after market accessories to add to my vehicle. There was no compensation offered. While I was upset, I explained to the salesperson and manager that I ordered the vehicle without the added accessories which added to the cost of the vehicle. They explained that the vehicle comes from the factory in this configuration and they couldn’t do much about the way it comes from the factory. I understood but I was still confused why during the order I initially placed the vehicle was ordered without those items. I ended up purchasing the vehicle because I wanted the vehicle that I waited 6 months for. I will have to adjust the accessory purchase that I was going to make. Overall I liked the dealership and the purchase I made. I would purchase another vehicle from here but I would change the level of involvement should I do another special order. I especially liked the knowledge of the 4runner that the salesperson Connie displayed which ultimately led to me making the purchase. There was no pressure from the salespeople and the dealership offered fair market prices to what I wanted. It was this overall attitude of the dealership that made me want to purchase from them. I would give the dealership 5 stars would it not have been for the confusion of the order. More