"Great, fast experience "
This is my third vehicle from North Park and they exceeded my expectations yet again. Fast, friendly and top notch sales and finance staff. Thank you North Park!
"Went the extra miles "
When I found out my Corolla didn’t have a certain features that I really wanted and overlooked, Isaac, my sales representative went the extra mile to find the exact same vehicle with the feature that I was looking for.. Thanks Isaac and North Park Toyota!
"Great experience buying my 4Runner"
My over all experience was great. I was able to get my dream vehicle for a reasonable monthly payment. Everyone was nice and understanding. They all respected my wishes to stay in budget.
"North Park Toyota excellence"
- Np buyer
North Park Toyota has a modern and fully functional facility which provides the customer with all the comforts and service needed to buy and maintain any automobile of his choice. The professional and courteous service exhibited by every single employee in every department is unparalleled in comparison to any other dealership in our city! Employees such as Yvette Gooding, service advisor, epitomizes the professionalism and courtesy one immediately encounters on every visit to North Park Toyota.
"Tundra experience "
No pressure salesmen, finance willing to help and no pressure as well got me great apr and the payment I wanted no hassle at all
I worked with Robert Garza who was professional and helped me get exactly what I wanted. I went to Finance Mgr David Villarreal who explained all of my options before I signed the paperwork. Highly recommend this dealership.
The service personnel I dealt with today were courteous, knowlegible, and performed the service work in a timely manner. Great job by all. Thank you!
"Purchased a 2018 Toyota Tundra"
Purchased an used vehicle, but wasnt happy. Tonia Eub anks(Manager) worked diligently to make sure I was pleased with my vehicle purchased. I end up buying a new Tundra from Mike Richardson. He was knowledgeable and patient with my buying process. Would recommend or buy from again
"Addressed my needs and got me into the vehicle we wanted!"
Mr. Garza and Mr. Schott were right on target and were great salesmen! Dealership was top of the line. I would definitely recommend family and friends to buy here!
"Calvary Blue TRD PRO 4Runner"
I usually change vehicles every 3-4 years and I buy luxury to specialized off road vehicles. Before this purchase I owned a Cadillac CTS coupe and almost purchased a Ford Raptor then Land Cruiser.
I sought out this dealership through USAA to purchase a TRD PRO 4Runner after the Land Crusier purchase from another dealership went sour.
This dealership was quick to order the 4runner I wanted in a configuration that I wanted at a fair market price. I waited 6 months for it which wasn’t an issue knowing I was getting what I wanted.
However, once the vehicle got to the dealership I very quickly became aware that the vehicle came with added accessories that I did not want and ordered without. This despite having explained to the salespeople and communicated on several occasions through email and text messaging. I asked to have the items removed and the vehicle discounted from those items. However, only the running boards were removed with a $400 cost adjustment. I asked for additional compensation for the added cost of the other items which I did not order. I also explained that this would inconvenience my plan to purchase after market accessories to add to my vehicle. There was no compensation offered.
While I was upset, I explained to the salesperson and manager that I ordered the vehicle without the added accessories which added to the cost of the vehicle. They explained that the vehicle comes from the factory in this configuration and they couldn’t do much about the way it comes from the factory. I understood but I was still confused why during the order I initially placed the vehicle was ordered without those items. I ended up purchasing the vehicle because I wanted the vehicle that I waited 6 months for. I will have to adjust the accessory purchase that I was going to make.
Overall I liked the dealership and the purchase I made. I would purchase another vehicle from here but I would change the level of involvement should I do another special order.
I especially liked the knowledge of the 4runner that the salesperson Connie displayed which ultimately led to me making the purchase. There was no pressure from the salespeople and the dealership offered fair market prices to what I wanted. It was this overall attitude of the dealership that made me want to purchase from them.
I would give the dealership 5 stars would it not have been for the confusion of the order.