Betty Purgason

North Park Toyota of San Antonio responded

We are ecstatic to hear that your experience with us has been such a positive one — not just once, but across three purchases! It means the world to us that you found the process easy and stress-free, and that the drive was well worth it. That is exactly the kind of experience we strive to provide for every customer who walks through our doors. We are so grateful for your continued trust and loyalty, and we truly look forward to welcoming you back for your next vehicle. Thank you for taking the time to share your kind words — it means a great deal to our entire team!

North Park Toyota of San Antonio responded

We are excited to hear about your wonderful experience with Jonathan! It is truly rewarding to know that he has been consistently helpful and attentive whenever you have had questions. Team members like Jonathan are what make all the difference, and your kind words mean a great deal to us. Thank you for taking the time to share your feedback and for the thoughtful recommendation. We look forward to continuing to provide you with the same level of care and support on every visit!

North Park Toyota of San Antonio responded

We understand that a four-hour service appointment requires patience, and we truly appreciate your recognition of Jorge's efforts to keep you informed while completing all three tasks you needed. Your feedback helps us recognize team members who go above and beyond to ensure our customers have a positive experience.

North Park Toyota of San Antonio responded

Thank you for taking the time to share your experience with us. We truly appreciate your recognition of our service team member who took the time to thoroughly explain your service and provided excellent customer care throughout your visit. We understand your disappointment regarding the valve cap issue during your tire service. We're grateful that our team member was able to address your concern promptly and offer a solution to make things right. Your feedback helps us ensure that every aspect of our service meets the high standards our customers deserve, and we genuinely value you bringing this to our attention.

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that everything worked out great and that our team member was able to help you get everything you needed done quickly and efficiently.

North Park Toyota of San Antonio responded

Thank you for the great review! We're thrilled your truck was repaired well and you had a positive experience. We look forward to serving you again at North Park Toyota of San Antonio!

North Park Toyota of San Antonio responded

We are overjoyed to hear about your outstanding experience! It's wonderful to know that Jorge provided you with amazing and respectful service while efficiently taking care of your Tundra. Your feedback about the quick and professional service truly means a lot to us. We're grateful that you chose us for your automotive needs and appreciate you taking the time to share your positive experience with others.

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you enjoy your visits and appreciate your continued support of North Park Toyota.

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad Sam provided dedicated and efficient service during your visit.

North Park Toyota of San Antonio responded

We are truly sorry to hear about your experience and understand your frustration. This is certainly not the standard of service we strive for. Please reach out to Fred Duron or Ray Andrade at fredd@nptosa.com or randrade@nptosa.com. They are committed to addressing your concerns. Thank you for bringing this to our attention.