North Penn Mazda

North Penn Mazda helped me along in my first New Car buying experience. After requesting one of those "internet quotes", I became inundated with email blasts and "come in and test drive" automated emai buying experience. After requesting one of those "internet quotes", I became inundated with email blasts and "come in and test drive" automated emails and scripted calls. Jason, at North Penn Mazda, reached out in the most personal, and least pushy manner. Jason simply made himself available, and prompted an exchange of mutual respect - I could tell he valued my time. At my initial on-site test-drive, Jason simply provided me with information, letting me compare the primary two Mazda 3 trims I was interested in. We talked preliminary numbers, and when I left the dealership that day, there was no pressure to buy - even when I'd walked off the lot, he didn't begin a phone and email barrage. After doing additional research and calling around, I reached back out to Jason - he worked quickly and efficiently to get the numbers to a point that met my expectations, and then take care of the back end paperwork. All I had to do when I came in was review everything and sign the paperwork. But Jason didn't stop once the deal was done - he made sure to familiarize me with the most important features of the car, as well as making it clear (in a way that let me know it wasn't just empty talk) that if I needed anything or had further questions, I could reach out to him. Jason made what could have been a big ordeal, buying a first new car, a smooth, simple and stress-free experience. His emphasis on customer service shone through. It's clear that he is committed to making his customers feel comfortable - not just collecting notches in his belt. I'd recommend North Penn Mazda in general, and Jason Hartman in specific, to anyone thinking about acquiring a new or pre-owned Mazda. Though I expect to hang onto my 2013 Mazda 3 for a while, if circumstances change, I'll be reaching back out to Jason. More

Walked into North Penn Mazda to get my Mazda 3 hatchback serviced. The part was under warrenty and was told it would be about an hour so I said no problem and figured I would look at the cars in the showro serviced. The part was under warrenty and was told it would be about an hour so I said no problem and figured I would look at the cars in the showroom. That's when I saw Dan Oestreich and figured I would go over and say hi since Dan was the guy who sold me the 3. We got to talking about how I loved the 3 but with 3 girls the car had just gotten small. We spoke about some things like room, price, and gas mileage. The numbers he talked about on larger cars were in the ballpark concidering I was only 24 months into a 42 month lease. So We took the Mazda 5 and the 6 for a ride. I liked the 5 but felt like it was more of an All Wheel step up from my 3. Not a bad thing but nothing that made me excited to try and get out of my lease. Then we took the 6 GT for a ride. Man was that fun. Really didn't expect to go in the dealership and get excited about a car!!! Dan even let me drive it over to my wife's work to see what she thought. Bottom line, Dan helped me get out of my lease and into that beautiful 2014 Mazda 6. Had to roll a little money over but kept the payments on a new lease in my range. Not to mention, because of the safety features my insurance actually went down. So that along with the mileage actually means I will be saving monthly eventhough my payment on the car went up a little bit. Glad I went over to talk to Dan. I think because he was just "real" with me and not agressive, it helped the deal get done. Though honestly I just went in to get something fixed! So if you have a question about your lease or are looking for something fun to drive but are not sure... go over and talk to Dan and North Penn Mazda. You never know! Thanks again Dan! More

Dan Oestrich did a superb job. He was immediately responsive to all my questions and worked around my hectic schedule. Dan came in on his day off, had the car already prepared, and I drove it away, a responsive to all my questions and worked around my hectic schedule. Dan came in on his day off, had the car already prepared, and I drove it away, a very pleasant experience overall. In recognizing my needs Dan embodied all the characteristics of what an informed car buyer requires. It's easy to become informed today, and by the time a buyer shows up at a dealer, the sales effort should be perfunctory. Prior to buying the car I had shopped at two other dealerships, evaluating a Honda CR-V in addition to the Mazda CX-5 that I decided upon, and walked out of both of them due to general incompetence. Both of them had excellent service departments but their sales departments were abysmal. If dealers want to be successful in selling new cars they should take a lesson from Dan Oestrich. More

Jason and Ray were great! They went out of their way to work with us in purchasing our new CX5 which I love!! I purchased my previous Mazda 6 from this dealership and will definitely recommend them to my f work with us in purchasing our new CX5 which I love!! I purchased my previous Mazda 6 from this dealership and will definitely recommend them to my friends. More

I really had an excellent experience with North Penn Mazda from start to finish. I was in a rush to get into a new vehicle, and they did everything they possibly could to make it worthwhile for me to ma Mazda from start to finish. I was in a rush to get into a new vehicle, and they did everything they possibly could to make it worthwhile for me to make a deal with them. What I like most about this dealership is the fact that they are low pressure, and they put forth a lot of effort to make you feel comfortable while you are shopping for a car. No one badgers you repeatedly with follow up phone calls, and they never ask that question we all dread, "Do you want to buy it right now?", as soon as you come in off the first test drive. They respect the fact that you're making a major purchase, and work with you every step of the way. And, if you do decide to purchase a Mazda in the end (which I highly recommend), making the final deal is a breeze. They lay out all the numbers plain and simple, and the pricing is very competitive. There's no curve xxxxx thrown at you or unexpected charges lumped in to the price of the vehicle. Bottom line, if you want the right sales experience, this is the place to shop for a vehicle. More

Answered all questions thoroughly and was very knowledgeable in subject areas. Also Jason was not pushy in any way which was great since I had bad experiences in the past with sales people being w knowledgeable in subject areas. Also Jason was not pushy in any way which was great since I had bad experiences in the past with sales people being way to pushy that it caused me to lose interest in certain cars. Overall Great Experience! More

Our salesman was knowledgeable and friendly. He showed enthusiasm and a willingness to provide information with no pressure to buy a vehicle. Every question we asked was answered to complete satisfaction enthusiasm and a willingness to provide information with no pressure to buy a vehicle. Every question we asked was answered to complete satisfaction. Most importantly we were treated with dignity & respect. More

Easiest purchase we ever made, of probably 30 autos. Jason was more like a buddy than a "Car Salesman" Answered everything with good knowledge of this new model. I'm a car Guy for 55 years, built the ra Jason was more like a buddy than a "Car Salesman" Answered everything with good knowledge of this new model. I'm a car Guy for 55 years, built the raced them, and collected them, so I know when the BS starts. Five stars for Jason and North Penn Mazda. More

We love this dealership! This is the second Mazda we bought from them. First one was a new car, this one is a certified used car. The salesmen are all knowledgeable, friendly and most importantly "norma bought from them. First one was a new car, this one is a certified used car. The salesmen are all knowledgeable, friendly and most importantly "normal, real people". Jason Brown was our salesman this time and he was great! I also thought Jason Hartman was exceptionally accomodating. I would definitely buy another car from them, and I also will and have recommended them to friends. More

We were surprised by how quick and easy it was to buy a car here. We had tried the previous week to browse at another dealer, and the experiences were worlds apart. At North Penn Mazda there was no press car here. We had tried the previous week to browse at another dealer, and the experiences were worlds apart. At North Penn Mazda there was no pressure, we were treated with respect, and the attention was always professional. In less than hour we had done the test drive, completed credit approval, and selected our vehicle. Two days later the color we wanted was available and we came to pick it up. Everything went very smoothly. There were no gimmicks or high pressure sales tactics used, and we still got a great deal. More