North Penn Mazda

excellent service from everyone involved in my deal. Tony did everything all i had to do was enjoy the new purchase!!!! Mark in service went above as well. The girl who I signed all the paperwork with Tony did everything all i had to do was enjoy the new purchase!!!! Mark in service went above as well. The girl who I signed all the paperwork with was fantastic - she went over everything in FULL detail but not overboard! Now all i have to do is enjoy my new car!!!!!! More

I purchased a 2009 Mazda Miata Grand Touring Edition from Mike Fontaine on 9-22-12; less than two months later my car was totaled in an accident that was not my fault. I was very sad about the loss of my veh Mike Fontaine on 9-22-12; less than two months later my car was totaled in an accident that was not my fault. I was very sad about the loss of my vehicle as I loved it. I immediately contacted Mike to let him know what had happened and asked him to please help me find another one. Mike responded immediately and within days let me know he found a brand new one. Mike worked with me every step of the way to make this deal happen within the week as I needed to find a car before insurance stopped paying for a rental. Mike contacted me on his days off, e-mailed me regularly with any and all updates, and even drove to Scranton to pick up the car personally for me from another dealer. I would recommend Mike Fontaine and this dealership in general to any and all people looking to purchase a new or used automobile. More

Very good car buying experience. Fair negotiations for my trade and my new purchase. They searched and found exactly the car CX-5 I was looking for with only the extras I requested. Second Mazda purchased fr trade and my new purchase. They searched and found exactly the car CX-5 I was looking for with only the extras I requested. Second Mazda purchased from this dealer. More

The buying experience of this new car was made very pleasant by the efforts put forth by the salesman (Mike Fontaine) and the finance manager (Ray Manto). The closing of the transaction was finished up pleasant by the efforts put forth by the salesman (Mike Fontaine) and the finance manager (Ray Manto). The closing of the transaction was finished up by Jason and it went smoothly. More

From start to finish, Tony made buying my Mazda easy and fun. I got in touch with him via email, and he gave me an incredible quote -- a better price on a better model than what I was looking at. The end re fun. I got in touch with him via email, and he gave me an incredible quote -- a better price on a better model than what I was looking at. The end result was that he far exceeded my expectations. He responded to my emails on a Saturday night and on a Sunday morning -- that's how dedicated he is to customer service. He really had to idea if I was a serious buyer or not, yet he gave me his full attention. There was never any hard sell. I bought my first Mazda in 2003 from this dealership and had a similarly positive experience. I hope to never have to buy a car from any other dealer. Who needs more hassle in their life? Go to North Penn Mazda. More

I really liked the professionalism that I experienced. I called and started the deal on the phone and it was pleasant talking with Tony. He had what I was looking for and when I went in to the dealer, he m called and started the deal on the phone and it was pleasant talking with Tony. He had what I was looking for and when I went in to the dealer, he moved quickly to get the deal done. I appreciated the treatment I received. Would definitely recommend them to anyone. More

Jason was outstanding and made the car buying process totally painless. Jason took the time to fully explain the operation of every item in the car. I am extremely happy and I would definitely do busine totally painless. Jason took the time to fully explain the operation of every item in the car. I am extremely happy and I would definitely do business with Jason and North Penn Mazda again. Thanks!!! More

Mike was great and the North Penn matched a price from another dealer. Would do business with them again. In and out with no issues another dealer. Would do business with them again. In and out with no issues More

I called in August to discuss trading in a newly purchased Toyota Rav 4 which I regretted buying. From the first call, to the visit, to the pick up date this dealership was fantastic! No pressure, purchased Toyota Rav 4 which I regretted buying. From the first call, to the visit, to the pick up date this dealership was fantastic! No pressure, they worked with me to come up with a fair deal, they took care of the oustanding loan in a timely fashion. Jason was great - personable, friendly, knowledgeable, good sense of humor. I was able to take my time test driving, reviewing, asking many questions. The deal took almost no time. And locating the car I wanted happened very quickly. The car was delivered clean, full tank of gas, and Jason spent time going over every single thing that car does. The finance office is thoroughly organized and not a single question I had stumped the person I worked with, Helen, if I recall, was her name. Before I left I already had my first service appointment set for December. I love the car, loved the experience, and will recommend them to anyone! I bought the CX-5 and have no doubt that this dealership and this brand will be satisfying for a very long time to come! Good work folks! Thanks!! Roxolana Telepko More

The whole experience at North Penn was great. Low pressure and competitive pricing. Tony and staff know that your time is valuable and that you want the best price. They accommodated our needs in a pressure and competitive pricing. Tony and staff know that your time is valuable and that you want the best price. They accommodated our needs in a friendly and professional manner. Great experience all around!!! More