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North Penn Mazda - Service Center

Colmar, PA

4.8
2,021 Reviews
Call Service Center (215) 822-1361

2,021 Reviews of North Penn Mazda - Service Center

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June 20, 2025

Very professional, service was very prompt and they kept me updated. Also took the car for a car wash-very helpful More

by JSCOTT918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2025

Everyone is so kind and respectful. They are very responsive and beyond accommodating. Will always come to North Penn Mazda! More

by annaf
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
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Jun 20, 2025 -

North Penn Mazda responded

Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Your continued support means the world to us, and we can’t wait to welcome you back to North Penn Mazda again soon! 🚗😊

June 19, 2025

12 3 3 4 5 7 7 9 10 11 12 13 14 15 16 More

by jpowell21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2025

Only gave it 1 star because 0 wasn’t an option. Will never spend another dime there. I have never had a worse customer experience in my life. I have purchased 3 cars from here with my wife in 7 yea More

by joeertel99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

North Penn Mazda responded

Dear Mr. Ertel, I was sorry to learn that you will not be returning to North Penn for your future service needs. I wanted to take a moment to address your recent experience. As a gesture of goodwill, we refinished your wheels outside of the typical warranty parameters. I regret that you needed to return due to a balance issue that stemmed from this refinishing. Additionally, while we understand that you experienced a tire puncture after the visit, which could have occurred anywhere, we offered assistance in replacing the tire, but you chose to decline this offer. Please know that had this issue been caused by our team, we would have gladly addressed the tire replacement without hesitation. If you have any further questions or concerns, please don’t hesitate to reach out. We value your feedback and are here to assist. Sincerely, Amanda Young Service Manager 267-956-1160

June 18, 2025

Excellent Communication. Fair pricing. Long time North Penn Mazda client. Would recommend to friends and family. More

by DOUGJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

North Penn Mazda responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear you had a great experience with our team and truly appreciate you recommending North Penn Mazda to your friends and family. We look forward to serving you for many more years to come! 🚗💙

June 17, 2025

Always willing to help out and to make things right. Personable. Friendly. A pleasurable experience. More

by FRANKDERUOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

North Penn Mazda responded

Thank you so much, Frank, for your kind words! We’re thrilled to hear that you had a positive and friendly experience with us. Providing helpful, personable service is always our goal, and we’re so glad we could make things right and make your visit a pleasant one. We truly appreciate your support and look forward to seeing you again! 🚗✨

June 16, 2025

Good job and very nice job. ..thank 👍 Good work for my mx5.. He's just so good!.. 정말로감사함니다. More

by han747g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and 5-star review, han747g! 🙌 We're thrilled to hear you’re happy with the work on your MX-5 — it’s always a pleasure taking care of such an iconic ride! Your appreciation means a lot to us. 정말 감사드립니다! 😊🚗💯

June 15, 2025

The service was excellent, the booking process was easy, the staff was very friendly. I loved the shuttle service for free, it was very convenient. More

by MMONIKM
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
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Jun 16, 2025 -

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you had an excellent experience from start to finish — from our friendly team and easy booking process to the convenience of our complimentary shuttle service. It means a lot to know we made your visit smooth and stress-free. We look forward to seeing you again next time! 🚗💨💙

June 15, 2025

Courteous and professional Always kept in formed of issues and progress Carlin does a wonderful job More

by thebbfan
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
Report | Print
Jun 16, 2025 -

North Penn Mazda responded

Thank you for the awesome 5-star review! We're so glad to hear you had a professional and well-communicated experience — and we couldn’t agree more, Caitlin is a rockstar! We’ll be sure to pass along your kind words. Thanks for choosing us, and we look forward to helping you again in the future! 🙌🚗💼

June 13, 2025

Catie, Justin and Amanda did a fantastic job with my car. North Penn is the best! More

by BRENDANM52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

North Penn Mazda responded

Thank you so much for the awesome 5-star review! ⭐️ We're thrilled to hear that Catie, Justin, and Amanda gave your car the VIP treatment it deserves. We'll be sure to share your kind words with them—they’ll love hearing it! At North Penn, we always strive to go above and beyond, and we're so glad you felt that. 🚗💫

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