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1,981 Reviews of North Penn Mazda - Service Center
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June 16, 2022
I’ve gotten 4 Mazda‘s through North Penn Imports. From sales to service North Penn is the best! From sales to service North Penn is the best! More
by Happy girl
Verified Customer
June 16, 2022
Service was great. Screen was replaced under warranty. Firmware was updated as a goodwill gesture. A loner vehicle was offered gratis. Communication was superb. Re Screen was replaced under warranty. Firmware was updated as a goodwill gesture. A loner vehicle was offered gratis. Communication was superb. Repair time was great. More
by RD
June 14, 2022
The dealership was very clean and the service was very prompt on arriving. The waiting area was so bright and clean with the snacks and coffee machine adding a very nice touch. prompt on arriving. The waiting area was so bright and clean with the snacks and coffee machine adding a very nice touch. More
by billy.schwab
Employees Worked With
June 13, 2022
Dropped car off in morning provided a loaner car and had car finished early afternoon and kept me up to date and if I had any questions had the ability to do so. car finished early afternoon and kept me up to date and if I had any questions had the ability to do so. More
by Kelly
Employees Worked With
June 13, 2022
Everyone there is always very nice and professional. Never had any problems, Maybe vacuuming the car would be an added bonus. All the other dealerships seem to do that! Thx Never had any problems, Maybe vacuuming the car would be an added bonus. All the other dealerships seem to do that! Thx More
by KENNETHBRAMS
Employees Worked With
June 11, 2022
This is the 4th survey & I will not do any more for North Penn. Service good & people knowledgeable & friendly. Will Jones great service technician & Caitlin friendly. .My only complaint is receiving t North Penn. Service good & people knowledgeable & friendly. Will Jones great service technician & Caitlin friendly. .My only complaint is receiving these constant repetitive surveys. One survey is sufficient. More
by BBLLANE
June 11, 2022
Dropped off vehicle without an appointment. Was called on Tuesday and told it would be Thursday before it was in the shop. Called back on Wednesday to confirm and told Thursday would not be a p Was called on Tuesday and told it would be Thursday before it was in the shop. Called back on Wednesday to confirm and told Thursday would not be a problem. Followed up on Thursday via text and about an hour later via call because I had not heard anything, was almost certain that my text prompted the vehicle to get pulled in the shop because I was told over the phone they just pulled to the shop. Never told how much it was going to be before I arrived at the dealership. Just not the best customer experience at all. Dealership felt short staffed and maybe that is the issue. More
by KEVINHUDGINS
Employees Worked With
June 11, 2022
The team was very professional and attentive. They handled my issue promptly and exceeding expectations They handled my issue promptly and exceeding expectations More
by Jerman0665
