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1,987 Reviews of North Penn Mazda - Service Center
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January 05, 2022
My service rep Will was ver nice and patient with all my questions. And my shuttle driver in the morning & afternoon was super nice. I really like how clean the Mazda service area is and the undercover pull questions. And my shuttle driver in the morning & afternoon was super nice. I really like how clean the Mazda service area is and the undercover pull up station. More
by 67513
Verified Customer
January 05, 2022
It is generally easy to schedule an appointment and the customer service is very informative. I waited for this appointment and the waiting area and amenities are well thought out. customer service is very informative. I waited for this appointment and the waiting area and amenities are well thought out. More
by PYRSRGR8
Employees Worked With
December 31, 2021
Unlike past experiences, this visit was a mess. My car was in for inspection and a window issue. I bought the car here and it was only after I asked about my extended warranty that they realized it would was in for inspection and a window issue. I bought the car here and it was only after I asked about my extended warranty that they realized it would cover close to $1,000 of this visit. Maybe I’m being unrealistic but I would think they should have known this before giving me the list of things that were needed. When I picked up the car, the window still didn’t work. They did give me a loaner and they did cover my warranty deductible, but it took multiple cycles of receiving incorrect parts to finally resolve the issue. And, I know it’s a minor thing but they didn’t even reset the clock or radio. The whole visit seemed to lack in attention to detail. More
by THAWTHOR88
Employees Worked With
December 31, 2021
Staff was friendly and helpful. They even washed my car for free after it was serviced. It was even ready sooner than expected. for free after it was serviced. It was even ready sooner than expected. More
by GINNYCOLLINS
December 30, 2021
Went there for a recall service and was very satisfied with everyone. Would not hesitate to recommend North Penn Mazda. That is where we bought our Mazda. with everyone. Would not hesitate to recommend North Penn Mazda. That is where we bought our Mazda. More
by GARYLMOLL
Employees Worked With
December 29, 2021
Will is my service representative, he is very informative, welcoming, knowledgeable, and helpful. I came in for.inspection/emissions, he recommended another service that I forget that I needed. E informative, welcoming, knowledgeable, and helpful. I came in for.inspection/emissions, he recommended another service that I forget that I needed. Extremely.helpful, and.otber mazda team friendly and helpful. More
by LINDAPHARMA1
Employees Worked With
December 25, 2021
The dealership does nice work, fast and I appreciate the video review they send out. video review they send out. More
by BRITTANY.DUMPROFF
December 24, 2021
Great service as always from the entire staff at North Penn Mazda. Best dealer in the area. Penn Mazda. Best dealer in the area. More
by JZAUN43
December 24, 2021
Sales person was very nice! Some other employees in rental need to be trained again! rental need to be trained again! More
by jwaldspurger
