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North Penn Mazda - Service Center

Colmar, PA

4.8
2,047 Reviews

2,047 Reviews of North Penn Mazda - Service Center

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August 27, 2021

I appreciated they worked with me in assisting since Falkner mazda not available. Not same service though. Felt rushed. Will stay with Faulkner in the future. More

by Blue mazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Blue mazda responded

I was a customer from Faulkner mazda. Their acility was inoperable due to storm. North Penn matched their price for nav card. Greatly appreciated but the person who helped me had to leave unexpectedly. The other service rep was left with everything. I believe the service manager should have assisted him since she approved everything. At Faulkner the service manager is more involved with his team. North Penn is closer but I would travel to Feasterville for the extra service.

August 27, 2021

North Penn Mazda always gives excellent customer service! The dealership is nicely renovated. The service provided was completed earlier than the expected length of time. More

by ASHby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Disappointing customer service Will seriously consider Disappointing customer service Will seriously consider not ever using them again despite buying my car there. Concentrate on getting the cars done n More

by PEGGY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Great service and support. Shout out to Wil for always being cheerful. Did a great job of finding a time to get my car in for an oil change. Appreciated the car wash More

by DTWHITMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Great job both mechanics, service and the tech you use. mechanic was hard to understand in the video. He did a great job but he needs a louder michrophone More

by TIM@PTENGINEER.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Service representative (Caitlyn) was great. Very nice and helpful. Work was completed quickly. Dealership has a very nice waiting area. Was quite pleased with the experience. More

by JOHN.BELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

North Penn Mazda is a great dealership. Everyone there is always very helpful!I mostly deal with the service department. Will Jones and Amanda are always there for me! More

by DIDOMENICONJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

From my initial call, the service staff was very accommodating. Mechanic was Clear with diagnostic report. Entire experience was very professional. Great overall service and I look forward to contin More

by PL6RU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Nice people. Video of work needed is a nice touch. Easy service Dept to work with. Pretty good about time estimate to get your car back. More

by YKIM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

North Penn Mazda never disappoints with their service and customer interaction. The new service space is wonderful improvement. The service is always impressive including looking for potential issues in the More

by CONNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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