North Penn Mazda - Service Center

Will was great, very accomodating, compassionate, efficient, and caring. He was helpful to me and I heard him speak in a friendly and warm way to another customer. Overall a very good customer servic efficient, and caring. He was helpful to me and I heard him speak in a friendly and warm way to another customer. Overall a very good customer service representative! More

Friendly agents, very detailed diagnostics videos. The car is running smoother than it ever was. I’m glad to have chosen a Mazda car and this shop for all repairs. car is running smoother than it ever was. I’m glad to have chosen a Mazda car and this shop for all repairs. More

My experience at North Penn Mazda service center was exemplary. The service specialist helped me receive the correct scheduled service for my 2006 Miata. I felt comfortable that I was not paying service exemplary. The service specialist helped me receive the correct scheduled service for my 2006 Miata. I felt comfortable that I was not paying services the car did not need. Upon arrival at home, I was greeted with an emailed video of the steps taken by the service specialist who worked on my car with details of each step! Thank you North Penn Mazda! Also, I was given a FREE loaner vehicle to use during the services of my car. More

overall satisfied with my first to this dealership. will request “will” in service next time as i did not find caitlin friendly. she had an attitude request “will” in service next time as i did not find caitlin friendly. she had an attitude More

Excellent service and very accommodating, even with an emergency tire repair! Catie and Will are awesome and caring! I highly recommend this team and dealership! emergency tire repair! Catie and Will are awesome and caring! I highly recommend this team and dealership! More

Catie Landis continually provides amazing customer service with every service visit. I dropped my Mazda off for service 7/27/21 in the morning and expected to pick my car up later that day. Despite ma service with every service visit. I dropped my Mazda off for service 7/27/21 in the morning and expected to pick my car up later that day. Despite making my appointment weeks in advance, the service department was swamped and could not look at my car. Ms Landis kept me in the loop texting me from her personal cell phone. It is employees like Catie Landis that keep me making a 40 minute drive to North Penn Mazda for service needs, when there are two other Mazda dealerships closer to my house. Thanks again for top notch customer service Catie! More

Always great service at a great price and you know you are getting quality Mazda parts installed to keep your car running it's best. are getting quality Mazda parts installed to keep your car running it's best. More

I really like the videos that you make of the vehicle being worked on. It is helpful to see the vehicle and hear the technician talking about it being worked on. It is helpful to see the vehicle and hear the technician talking about it More

I brought my car in for the first oil change so there was nothing wrong with it. They gave me a loaner car for the afternoon and then I came back return the car and got my car back. They did a good job and nothing wrong with it. They gave me a loaner car for the afternoon and then I came back return the car and got my car back. They did a good job and the car was clean More

I had a great experience and would recommend Mazda. Overall from scheduling to completion it was a very good experience. Except the cost and programming of the key. Too high Overall from scheduling to completion it was a very good experience. Except the cost and programming of the key. Too high More