North Penn Mazda - Service Center

Had a 7:45am appointment for inspection had to call by 10:00am to see why it was taking so long since I needed my car I felt that since I opted not to wait for my car they took advantage of taking their t 10:00am to see why it was taking so long since I needed my car I felt that since I opted not to wait for my car they took advantage of taking their time in getting to it Then they had to check with the manager in taking my coupon that I had gotten in the mail from them-don’t know why since I always had taken my car there since I owned it They did honor it More

Smooth reliable service. Over charged for two filters to be replaced. Oil change was sixty dollars and 2 filters over 80 dollars is being unreasonable. be replaced. Oil change was sixty dollars and 2 filters over 80 dollars is being unreasonable. More

Great service and ready on time and friendliness and ease of requesting service; video from technician was helpful; have two cars purchased and serviced at north penn of requesting service; video from technician was helpful; have two cars purchased and serviced at north penn More

I always am treated warmly by the service department representative and each time they exceed my expectations! The video, text and email updates are much appreciated! representative and each time they exceed my expectations! The video, text and email updates are much appreciated! More

Very friendly took care of you as soon as you walked and the process of buying a new car was quick and easy and no pressure the process of buying a new car was quick and easy and no pressure More

These guys are very knowledgeable and are super friendly. They keep the whole leasing process running smoothly and make sure to answer all of my questions and go above and beyond. They keep the whole leasing process running smoothly and make sure to answer all of my questions and go above and beyond. More

Great ExperienceDrop off was quick. Picked up a loaner Great Experience Drop off was quick. Picked up a loaner car without issue. Work was completed as promised, with no surprises. I was notified when my Great Experience Drop off was quick. Picked up a loaner car without issue. Work was completed as promised, with no surprises. I was notified when my car was ready for pick up. My only issue was with returning the loaner- the rental office was very busy with just one worker- I had to wait about 20 minutes to drop off the keys and have the loaner inspected. Other than that...2 thumbs up! More

My experience from the moment I arrived at the service department until the moment I left was excellent! Everyone was friendly, courteous and attended to me quickly. The newly renovated showroom is beauti department until the moment I left was excellent! Everyone was friendly, courteous and attended to me quickly. The newly renovated showroom is beautiful and waiting area very comfortable! More

I have always been pleased with the service from North Penn Mazda. I am told and shown a video about my car and given all of my options to choose from so they best fit my needs. Penn Mazda. I am told and shown a video about my car and given all of my options to choose from so they best fit my needs. More

This was my first service at mazda for my mazda6 lease. The service was complimentary for the first oil change and 5k mile package. Customer service was excellent and they even washed my car for free too! The service was complimentary for the first oil change and 5k mile package. Customer service was excellent and they even washed my car for free too! So far no complaints at all with this dealership. More