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North Penn Mazda - Service Center

Colmar, PA

4.8
2,024 Reviews

2,024 Reviews of North Penn Mazda - Service Center

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May 25, 2021

Scheduling appointment and drop off was very easy. Communication prior to, during and after appointment was excellent. Pick up and paying was also simple! One area of improvement is in the loaner c More

by AJQUATTRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

North Penn Mazda has a very easy process, I can book online and check off what services I need. They send me texts and a quick video to give me updates on the car, then a text and call when it’s done. S More

by ADAMGRUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

It was a pleasure to have my car serviced at North Penn Mazda in Colmar PA. The check in was a breeze. I was given a loaner vehicle at no extra cost. And the price charged was the price that was quoted. B More

by fiafeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

Work was done well but they put color of car as blue and should have been black. Very friendly staff will go back for sure More

by SANSOM1048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

I had a great experience when I got an oil change this weekend. Their price for a full synthetic oil change was better than anyone else in the area. I highly recommend. More

by Joe R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

The service was fast, a little over one-half an hour. The waiting area was tidy and clean and the peanut bars were great. The car had been cleaned. More

by ZINNYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Excellent customer service. Excellent people! Always provide amazing service for myself and vehicle. I keep coming back because of the great service Katie Landis provides and how nice she is. More

by SPRUTZMA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

The service department is excellent! Everyone is polite, professional, but still very friendly. The technicians explain what they found and what needs to be done in a clear concise manner. I especially appr More

by DBLUROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man at desk we gave keys to,
May 20, 2021

Prompt service upon arrival, appt time was right on. Wil Jones courteous, pleasant & advise of what was being done, approx amount of time & directed us to comfortable waiting area & amenities offered. Servi More

by BBLLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Good service and prompt attention to my needs. But I’m not happy with the trouble I’m going through with this unreliable car.k hi More

by ALIABBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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