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North Penn Mazda - Service Center

Colmar, PA

4.8
1,995 Reviews

1,995 Reviews of North Penn Mazda - Service Center

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October 23, 2020

Excellent Service e e e e e e e e e e e e e e e e e e e e e e e More

by X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

They are like family. Great service and friendly people. They know you by name and also can recall what you do do a living. Must be a great place to work as well More

by NJFAVORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Great service everyone was hospitable, making the appointment was simple and easy. Convenient pick up and drop off. They kept me informed of my vehicles status phone txt and vehicle video Can’t beat More

by Scorpion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Regular car maintenance is less painful working with the team at NP Mazda. I don’t feet that they try to up-sell me on unnecessary work or parts. More

by Sives
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

I made an appointment where I stopped off the car. I I made an appointment where I stopped off the car. I did not think the car would be one of the last to be worked on. More

by MDELUCAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

My car only has 90k miles and I need to replace something that I shouldn’t that costs over $500 not including the $150 rip off diagnosis fee I already paid More

by Michael Foran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

North Penn Mazda responded

Mr. Foran, I understand your frustration and apologize that you needed to return to the dealership after the repair was made on your vehicle. We did verify that the problem was not misdiagnosed as you had stated, but was another problem caused by the part that had failed in your vehicle. We are going to continue to drive the car today and tomorrow as we discussed to ensure that the light does not come back on. If there is anything that I can do please don't hesitate to let me know and I will certainly be in touch with you as we progress. As stated on the phone earlier today we are refunding the diagnostic charge for you. Amanda Young North Penn Mazda Service Manager 267-956-1160

October 10, 2020

North Penn Mazda service is reliable, professional and accommodating every time. I’m on my third Mazda, all of them from North Penn and I couldn’t be more pleased. More

by Happy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

They were extremely accommodating to take my car in same day to figure out why it wouldn’t start. My car was fixed quickly and for a great price. I can’t thank them enough! More

by WALTERS.PA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

I was very pleased with my service call at this dealer. They were very accommodating , polite, attentive and efficient. Hopefully, I won’t have any problems, but will go back. More

by PYANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

The people here are kind and knowledgeable. Their servicer related recommendations are always fair and service is done in a reasonable amount of time. I’ve been going there for years. More

by 2014cx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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