North Penn Mazda - Service Center

I am not a usual customer with Mazda, but my roommate James Waide is. I drive a Ford but he told me that his dealership was offering free oil changes/car wash to any essential workers regardless of the t James Waide is. I drive a Ford but he told me that his dealership was offering free oil changes/car wash to any essential workers regardless of the type of car. And I must say, I am beyond grateful for this service. Working as hard as we have during these rough times has been so difficult both mentally and physically. I am so thankful that Mazda is offering this service to ease our minds about other every day chores that often get pushed off due to what is going on around us. Thank you so much for everything you did. More

Cust service rep, Katie, was very rude from the moment I spoke with her on the phone. I don’t even want to give her her 1 star. I bought my car there & it will be the last I buy there and I will let every spoke with her on the phone. I don’t even want to give her her 1 star. I bought my car there & it will be the last I buy there and I will let everyone know about my experience. I’m not sure of the mans name at the service counter when we checked out but he was rude as well. Your service center needs training in customer service! More

Great emergency service I had to have my car towed in due to a sudden breakdown. Wil and his team found the problem and had the car back to me in record time. And washed, no I had to have my car towed in due to a sudden breakdown. Wil and his team found the problem and had the car back to me in record time. And washed, no less. All for a very reasonable charge. Best service I've ever had in fifty plus years of driving! More

Katie and Amanda are so accommodating and professional. Appreciate that I was able to get get service during this pandemic. They had all precautions in place to keep customers and workers safe! Appreciate that I was able to get get service during this pandemic. They had all precautions in place to keep customers and workers safe! More

They are always organized and helpful. Service and work always done well. Everything is explained beforehand and always get a call if the car has any additional problems. always done well. Everything is explained beforehand and always get a call if the car has any additional problems. More

Fast, clean, timely service. Dropped off and in 1h the maintenance was done. Car was disinfected and ready to go. I got all my questions answered. maintenance was done. Car was disinfected and ready to go. I got all my questions answered. More

The team at North Penn Mazda is very professional, courteous, and friendly. The level of service exceeds my expectations. I am very happy with North Penn Mazda and will continue to bring my business courteous, and friendly. The level of service exceeds my expectations. I am very happy with North Penn Mazda and will continue to bring my business to them. More

Service department did a great job explaining social distancing and touchless service. Will certainly continue to bring my car back to this dealership for maintenance. distancing and touchless service. Will certainly continue to bring my car back to this dealership for maintenance. More

Maintenance and More The 45,000 mile checkup and State Inspection Service were performed on my Mazda 6 as requested. Check in was easy even with the quarantine process. The 45,000 mile checkup and State Inspection Service were performed on my Mazda 6 as requested. Check in was easy even with the quarantine process. Car was ready when requested. Caitlin was very professional and friendly. Since my Service Video did not come through, Caitlin also provided an explanation of potential service required in the future. The young gentleman working the checkout process was very professional as well. Thanks for washing the car! More

Chat feature was a nice option on the website. Advisor followed up as promised via phone with an answer to my question. Always good to see that. followed up as promised via phone with an answer to my question. Always good to see that. More