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North Penn Mazda - Service Center

Colmar, PA

4.8
1,989 Reviews

1,989 Reviews of North Penn Mazda - Service Center

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April 10, 2020

Everyone I interact with at North Penn Mazda is very thorough and professional. They clearly care about the customer. It’s a pleasure doing business with them. More

by BILL.WILKINS2
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Bill, thank you so much for sharing your experience with North Penn Mazda and the service department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 06, 2020

Always a positive experience in the service department...from the work performed to the friendly people at the counter! I've been a loyal customer for the past 10 years! More

by IRONMANSANVIL
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie. We will be sharing your feedback amongst our team.

April 06, 2020

Everyone was polite, professional and informative .they explained the service rendered in detail and invoice contained all that was focused verbally. Car was cleaned to my surprise . More

by WSF
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We appreciate the feedback and look forward to seeing you at your next visit.

April 03, 2020

Will has always been a great help making sure that the service techs look for any potential problems. I feel very confident that when I take my car off of the lot I should have no worries. More

by CSIEBERT215
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil Jones. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 03, 2020

Will and Kaitlyn were just great all the time so helpful!! don’t really know the other people but everyone is always so nice and helpful. More

by RUSHLAND-TOM
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us Tom! We appreciate the feedback and look forward to seeing you at your next service visit.

April 02, 2020

Wonderful service, picked my car up in my driveway and delivered it back to my driveway! With the pandemic it’s a great service. Thanks More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service team! We will be sharing your feedback amongst our team.

March 31, 2020

Great customer service at service area and rental facility, rental vehicle available upon request, service was quick, affordable, overall satisfied with my experience and will return for future servi More

by MEDKEE
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We appreciate the feedback and look forward to seeing you at your next visit!

March 31, 2020

Dropped off my car for my first service at 5,000 miles. I get my car back and before I leave the lot, the tire sensor comes on. I figured no big deal the guy probably put too much air in one tire or somethin More

by JAKEFLYERSFAN
Recommend Dealer
No
Employees Worked With
Colleen Celec
Apr 01, 2020 -

North Penn Mazda responded

Jacob, It was nice speaking with you today. As I said in our conversation, I apologize for the service that you received. If there is anything I can do and you continue to have a problem with your tire, please contact me directly and I will pick the vehicle up to have it checked out. Thank you. Amanda Young-Service Manager

March 31, 2020

Amanda & Caitlin were helpful & very nice. I had urgent car issues, & I was not sure if I be able to get my car in for service during this difficult time. On Friday 3/27 Amanda got me appt fo More

by CDQUAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

North Penn Mazda responded

Thank you Carol for the kind words. I am so glad that Catie was able to get the car in and checked for you as quickly as possible. We will be here for any future needs that you have!

March 31, 2020

Had a great experience yesterday for the first service appointment at North Penn. Scheduling and communication were top notch. Thank you North Penn Service team! More

by Zoom zoom fan
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

North Penn Mazda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that Catie and Amanda helped to make your experience such a positive one.

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