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North Penn Mazda - Service Center

Colmar, PA

4.8
1,986 Reviews

1,986 Reviews of North Penn Mazda - Service Center

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July 09, 2019

Great service, staff always super nice and friendly. Took advantage of early Saturday service hours and stopped in for a nail in my tire. In and out in less then an hour. Again Caitlyn was super attentiv More

by Mr Cudd
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2019 -

North Penn Mazda responded

Mr. Cudd, I will pass this along to Catie. She is an asset to our service department and we are lucky to have her here! We look forward to seeing you at your next service.

July 08, 2019

Exceeded expectations Had a great experience. Everyone was very helpful and i was excited to see that the dealership had a shuttle service to take me home after I had dropp More

by HEATHER.SCHOFFEL18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. I am happy to hear that we exceeded your expectations during your visit!

July 04, 2019

Efficient & professional Employee proactively suggested that I have a state inspection done at the same time as the routine service even though the inspection was not due for More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilkins Jones
Jul 15, 2019 -

North Penn Mazda responded

I am glad to hear we were able to get your inspection done to save you a another visit while you were here! Thank you for the kind words and we will see you at your next visit.

June 28, 2019

Mazda Service Very quick and efficient also they clean your vehicle or give you a car wash voucher. The coffee and snacks are also a nice addition More

by JOHN.BARANICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

North Penn Mazda responded

Thank you for the positive review Mr. Baranich! We appreciate you taking the time to share your experience with us and look forward to your next service.

June 27, 2019

Satisfactory Service Always love visiting my Mazda Family. Their service is impeccable. Thank you to all that work there. You really know how to make someone feel welcome! More

by kvdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil
Jun 28, 2019 -

North Penn Mazda responded

Thank you Katie! We appreciate you sharing your experiences with "your Mazda family". As you know, we strive for 100% satisfaction and we are happy to know we have achieved that with you. We will see you Wednesday for the other car!

June 26, 2019

Thank You Very helpful and professional. I needed service quickly and Kaitlin was very helpful in working us into their busy schedule. Work was done on time More

by Chris 9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to seeing you at your next service visit.

June 25, 2019

Very quick and courteous I've been going to north Penn for 13 years and their service has always been prompt and quick. Their shuttle drivers are great too. More

by LGRINB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

North Penn Mazda responded

Thank you Lee for your feedback. We appreciate you taking the time to share your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you over the last 13 years! We look forward to seeing you at your next visit.

June 24, 2019

Service is great Always so helpful and quick to take care of my needs. Couldn't ask for better service from the team at North Penn Mazda. All my concerns were addresse More

by BMSEARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

North Penn Mazda responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda for all of your service needs. We look forward to seeing you at your next visit!

June 21, 2019

Great experience! North Penn Mazda is not around the corner from my house but I will gladly drive the distance to have work done there. The people are helpful and frien More

by REBECCA.BARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the service and collision center!
Jun 26, 2019 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Catie. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to seeing you at your next visit.

June 19, 2019

North Penn Mazda Service Have used NP Mazda for most service needs for current Mazda 6 and previous Mazda 3. Great staff, friendly/competent service, always ready to help with More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Jones
Jun 26, 2019 -

North Penn Mazda responded

Thank you for sharing your experience with us. We apprecaite you taking the time to share your feedback and we look forward to seeing you at your next visit.

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