North Penn Mazda - Service Center

John Magarity Jr. was very helpful throughout the process at North Penn Mazda. We leased a 2023 CX-9 from John and couldn’t be happier! was very helpful throughout the process at North Penn Mazda. We leased a 2023 CX-9 from John and couldn’t be happier! More

Excellent service friendly staff and they even washed the outside of my vehicle and I am happy outside of my vehicle and I am happy More

This dealership was extremely helpful and accommodating. They were also extremely organized and responded in a timely manner. They were also extremely organized and responded in a timely manner. More

GREAT DEALERSHIP EXPERIENCE I discovered that my 2023 CX5 with 1,300 miles was leaking oil onto my garage floor. It was too late in the day to call the local dealership to make an appointment, so I de CX5 with 1,300 miles was leaking oil onto my garage floor. It was too late in the day to call the local dealership to make an appointment, so I decided to get up early and arrive at the service department bright & early. I was the first to arrive in the parking lot and pulled into the service department. I DID NOT have an appointment so I was apprehensive on how the Service Advisor would greet me. I started by explaining I needed help due to an oil leak, I don't have an appointment and I need the work done today because I'm scheduled for surgery on Monday. The Service Advisor, Dominic, said no problem we will get you fixed today. The Service Manager, Amanda, was standing nearby and easily heard my discussion. She came over and introduce herself. The SA asked if I was going to wait. I said I could or I would be happy to take their shuttle service. The Manager stepped in and to the SA to make arrangements for a loaner vehicle. The name of the dealership is North Penn Mazda, Colmar, PA. They far exceeded my expectations and provided me with OUTSTANDING service. In my 60 years of driving I never encountered such a FANTASTIC dealership such as North Penn Mazda. https://app.truvideo.com/v/RyXPmTZp?s=nVohN%20YNfchGzL0G8WaLNbzX0af964kc&fbclid=IwAR0zZTPRrC-RNx8vKcMtTF2cnBo1yRChmNMgaK_swLoOpC0BjTThEaVT6Bk More

Very responsive. Sales people are great and I returned for a tutorial. The teacher was very patient and knowledgeable. Sales people are great and I returned for a tutorial. The teacher was very patient and knowledgeable. More

Everyone was very nice. Loved the video presentation. Would definitely use the service here again. Loved the video presentation. Would definitely use the service here again. More

Courteous, accommodating, professional. Great place! Always a pleasant experience. The video of my car being serviced is a really nice touch. Great place! Always a pleasant experience. The video of my car being serviced is a really nice touch. More

Dominic was very courteous & professional. The waiting area is well kept and fully stocked. I liked the video of the car bring serviced and the free car wash. The waiting area is well kept and fully stocked. I liked the video of the car bring serviced and the free car wash. More

I chose north penn because of their reputation with other Mazda owners I know. The sales staff is knowledgable and won't waste your time. They don't try to upsell or push options you don't want. Mazda owners I know. The sales staff is knowledgable and won't waste your time. They don't try to upsell or push options you don't want. More

Very professional and courteous center. Friendly staff and comfortable waiting area. The service on my car was completed efficiently with a detailed explanation provided in a video Friendly staff and comfortable waiting area. The service on my car was completed efficiently with a detailed explanation provided in a video More