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North Penn VW - Service Center

Colmar, PA

4.7
1,738 Reviews

1,738 Reviews of North Penn VW - Service Center

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January 05, 2022

Service advisor was very helpful in getting my defective engine replaced under warranty. The technicians did a great job and I’ve had no problems. Thanks! More

by JOHNJHALLJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The techs that performed service.
January 02, 2022

The service department has worked with me to solve a very difficult electrical problem. The service representatives and technicians have been fantastic and I think that it has been corrected! I still have a More

by JFIRDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave and Erin in the service department.
December 30, 2021

Courteous and professional. Kept us well informed of problems found during routine maintenance. They even washed my car before I picked it up. More

by JENHOFFMAN06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

One of the best service experiences in my 30 years from booking appointment to picking up the car! More

by VW GTI fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

My service experience with the dealership was exceptional. My issue was resolved, the service was done in a timely fashion, and everyone demonstrated true customer service. More

by allkton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

Service at North Penn is exceptional. Technicians are courteous and advisers patient and helpful. It’s easy to get an appointment. I highly recommend North Penn for auto needs. More

by Michael Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

I hit a rock and blew out my left front tire and bent the rim. North Penn was so helpful in getting everything repaired and fixed. I had the tire and wheel coverage, so everything was covered. More

by ftdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

They were very helpful when it came to finding what’s wrong with my car and they showed lots of respect while I was there. They as well as answered all my questions as needed More

by CHANCECARLIN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Easy schedule process, very friendly staff, timely work and very high quality service is what North Penn provided me and it is much appreciated. More

by Ernesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

I had a very good experience with the people at North Penn Volkswagen after having bad experiences with a another dealer in Doylestown. Everyone took their time to explain my options. More

by EPPRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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