North Penn VW - Service Center

Went in for a recall and they took care of it right away. Staff is courteous and knowledgeable. The car was ready when they said it would be. Staff is courteous and knowledgeable. The car was ready when they said it would be. More

The people I dealt with in service were very pleasant and professional. I don't recall their names. I was pleased with the work and the fact that my tire protection plan was honored without question. professional. I don't recall their names. I was pleased with the work and the fact that my tire protection plan was honored without question. More

Fast…courteous very professional…it’s a pleasant environment to have to wait around in! Got me in and out in as quick of a time as possible…service techs explain everything well environment to have to wait around in! Got me in and out in as quick of a time as possible…service techs explain everything well More

North Penn Volkswagen went above and beyond my expectations. The service center and the collision center are both staffed with outstanding professionals. Need help with your Volkswagen- come to expectations. The service center and the collision center are both staffed with outstanding professionals. Need help with your Volkswagen- come to North Penn Volkswagen. More

The service advisors are excellent. Erin especially knows her customers and their needs. The video debrief is very helpful. The check out desk could use a friendlier appearance. her customers and their needs. The video debrief is very helpful. The check out desk could use a friendlier appearance. More

Great experience with this service department. From my initial call to set up the appointment through picking up my car, I was very impressed with the level of professionalism and interest that was displa initial call to set up the appointment through picking up my car, I was very impressed with the level of professionalism and interest that was displayed by everyone I interacted with at North Penn VW. Jesse was outstanding as a point of contact and kept me updated on progress. I highly recommend this dealership. More

Dealership is clean, efficient and keeps me informed along the way. Jacob McLean is the reason I drive 40 miles one way - he’s the best! along the way. Jacob McLean is the reason I drive 40 miles one way - he’s the best! More

What a great place to service my car. Friendly associates. Detail information on vehicle and keep you up to date and informative as things progress associates. Detail information on vehicle and keep you up to date and informative as things progress More

The service and state inspection was done very well and I was kept informed of the progress. As always I was satisfied with the work that was done. was kept informed of the progress. As always I was satisfied with the work that was done. More

I bought my Tiguan here in 2017 and my son his GTI in 2015, they've been servicing them well since. We're planning to buy our second car from them. We're very happy with service, I can trust their work, 2015, they've been servicing them well since. We're planning to buy our second car from them. We're very happy with service, I can trust their work, they're capable. More