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Ken Benton
Ken Benton at North Penn VW

Ken Benton

Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
440 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

4.9

440 Reviews

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440 Reviews of Ken Benton

July 06, 2026

Dealership Rating
Employee Rating

North Penn was professional, efficient, communicative and thorough. Will go back in for future service More

by JENNSCHWEIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter, Jesse McDonough, Amanda Young, James Bangor

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Jul 08, 2026

North Penn VW responded

Thank you for your wonderful review, Jenn! We're so glad to hear you found our team to be professional, efficient, communicative, and thorough. It's great to know your service experience earned your trust, and we truly appreciate you choosing North Penn Volkswagen. We look forward to welcoming you back for your future service visits. Safe travels! 🚗😊

Jul 08, 2026

North Penn VW responded

Thank you so much for your thoughtful review, Karen! We're delighted to hear that Rob and Julian took the time to clearly explain your vehicle's repair needs, costs, and provide the inspection video so you could see everything firsthand. Transparency, communication, and treating every customer with kindness and respect are values we take great pride in. We truly appreciate your trust in North Penn Mazda. We look forward to taking care of you and your Mazda for many years to come! 🚗😊

June 12, 2026

Dealership Rating
Employee Rating

Jesse continues to make my visits to NP as simple as possible. He is professional and easy to work with. More

by LOBIONDO.HILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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May 16, 2026

Dealership Rating
Employee Rating

Antonio was a great salesman, not pushy at all, very personable, helpful, and knowledgeable. He was a pleasure to work with More

by DONELAN4191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter, Antonio Miller, Brian Lendzioszek

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Jun 03, 2026

North Penn VW responded

Thank you for your wonderful review! We're thrilled to hear that Antonio provided such a positive experience. His personable approach, knowledge, and commitment to helping customers without pressure are qualities we truly value. We'll be sure to share your kind words with him. We appreciate your business and are glad Antonio made the process enjoyable. Enjoy your new vehicle, and we look forward to seeing you again! 🚗😊

May 13, 2026

Dealership Rating
Employee Rating

Sales Fang, professional and knowledgeable win my sale! He is very patient and Kinds! Will recommend more my friends over! More

by Song@Fedex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Erin Trotter, Jesse McDonough, Amanda Young, James Bangor, Justin Fell, Brian Lendzioszek , Shawn Shaffer, Zi Wei Fang

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May 13, 2026

North Penn VW responded

Thank you so much for your kind words and for choosing us! We’re thrilled to hear that Fang provided you with a professional, knowledgeable, and patient experience throughout your purchase. We’ll be sure to share your compliments with him — he’ll truly appreciate it! Your recommendation means a lot to us, and we look forward to helping your friends and family in the future. Enjoy your new vehicle! 🚗

February 20, 2026

Dealership Rating
Employee Rating

I Always get excellent service at north Penn. Good communication and they ensure they work with me on service. More

by Tsenseny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

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December 24, 2025

Dealership Rating
Employee Rating

Overall experience with the dealership has always been 5 stars. This past experience was somewhat frustrating. Seems prices have gone up a bit and having a problem that can't fully be identified. More

by JimboHoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

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October 30, 2025

Dealership Rating
Employee Rating

North Penn Imports has always provided excellent service for my cars since 1966 when I bought VW from them. More

by FIRDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni, Erin Trotter, Jesse McDonough, Amanda Young, James Bangor

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October 23, 2025

Dealership Rating
Employee Rating

Always a pleasure working when the this team. They communicate every step of the way. More

by RUNNER36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Erin Trotter, Jesse McDonough, Amanda Young, James Bangor, Justin Fell, Brian Lendzioszek , Shawn Shaffer, John Cianchetta

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Oct 23, 2025

North Penn VW responded

Thank you for the kind words! It’s always a pleasure working with you as well. We’re glad our team’s communication made the process smooth every step of the way!

October 06, 2025

Dealership Rating
Employee Rating

Everything was taken care of in a timely manner. The issue seem to now be corrected that I was having More

by BRKINSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

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September 20, 2025

Dealership Rating
Employee Rating

I depend on N. Penn for service . they have gone above and beyond to figure out what's wrong with my car. More

by KEVO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bangor

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