Ken Benton

I appreciate the service and the customer service team (Erin and Jim). They are very helpful when I bring my car in. One issue that I have is the process itself. My car is well serviced and I trust the me (Erin and Jim). They are very helpful when I bring my car in. One issue that I have is the process itself. My car is well serviced and I trust the mechanics at their shop, and my only issue as a returning client is their loaner car flexibility. I think they should offer a better option for loaning a car instead of paying for it. I bought my car at the Fred Beans in Devon, PA and had a horrible experience with them post sales, which drove me to change my preferred location to VW North Penn, and since the first service have not taken my Atlas any other place. More

by Pamella Verified Customer Verified Customer

Print

Fair, transparent, and professional. Good communication, trustworthy, reliable, and quality work. Easy to schedule appointments. Good communication, trustworthy, reliable, and quality work. Easy to schedule appointments. More

by ERIC Verified Customer Verified Customer

Print

the service manager the dealership as a whole took excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provi excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provided me with an excellent learner vehicle I didn't want to be complicated with the insurance at the time. but it was good to know options were available to me I was driven to my house in a lovely car that matched the same electric vehicle that I had the driver that took me there was friendly and super awesome we had a great time driving over and my vehicle was repaired quickly and gentleman came back about a half an hour later to pick me up and bring me back this was absolutely VIP service and I felt like a hot shot. verifying the warranty on my previously owned Volkswagen was a breeze and working with everybody the department was super easy everyone was 100% friendly and the lobby that they had was beautiful well stocked and I honestly could have worked out of that area and I fell absolutely fine I wanted for nothing and there's an awesome produce junction right across the street More

by rjdaggett Verified Customer Verified Customer

Print

James, Erin, Jesse, Ken, and the entire North Penn VW tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which ones make the most sense for me and my vehicle at the time. The techs also send videos walking through everything they find during their inspection, and I absolutely love that level of transparency. This team is excellent with everything VW-related—from service to sales and everything in between. I wouldn’t take my VW anywhere else. Bravo, North Penn VW team! You guys are the best! 👏🚗 More

by Justinfell555 Verified Customer Verified Customer

Print

Everyone is,always so helpful especially Erin! ! I like the dealership so much I suggested my sister buy a car there ! I like the dealership so much I suggested my sister buy a car there More

by MAFRIEBEL Verified Customer Verified Customer

Print

North Penn was professional, efficient, communicative and thorough. Will go back in for future service thorough. Will go back in for future service More

by JENNSCHWEIK Verified Customer Verified Customer

Print

Jesse continues to make my visits to NP as simple as possible. He is professional and easy to work with. possible. He is professional and easy to work with. More

by LOBIONDO.HILLS Verified Customer Verified Customer

Print

Antonio was a great salesman, not pushy at all, very personable, helpful, and knowledgeable. He was a pleasure to work with personable, helpful, and knowledgeable. He was a pleasure to work with More

by DONELAN4191 Verified Customer Verified Customer

Print

Sales Fang, professional and knowledgeable win my sale! He is very patient and Kinds! Will recommend more my friends over! He is very patient and Kinds! Will recommend more my friends over! More

by Song@Fedex Verified Customer Verified Customer

Print

I Always get excellent service at north Penn. Good communication and they ensure they work with me on service. Good communication and they ensure they work with me on service. More

by Tsenseny Verified Customer Verified Customer

Print