North Penn VW - Service Center

Had my VW Golf towed to North Penn VW because it wasn’t running and the service department got it running for me and did a great job! Awesome communication and they gave me several options as to how to get running and the service department got it running for me and did a great job! Awesome communication and they gave me several options as to how to get it fixed. Top notch service. Thank you Ken Benton and Charlie Zajatz! More

I bought my first Jetta at North Penn. I have two more VWs now. They are my go to dealership for sales, parts and service. VWs now. They are my go to dealership for sales, parts and service. More

Great service and communication through the entire process of my appointment. Also loved that they offered to pick up my car and return it. Thank you!! :) process of my appointment. Also loved that they offered to pick up my car and return it. Thank you!! :) More

They helped us out when every other dealer would not. They didn’t try up sell us. They worked with what we had to spend They didn’t try up sell us. They worked with what we had to spend More

Great experience! It was my first visit to the service center for my state inspection and emissions and everything was very smooth. I especially liked the video summary! center for my state inspection and emissions and everything was very smooth. I especially liked the video summary! More

Always satisfied with the people at the dealership. This trip little disappointed at the cost of diagnosis for a stupid mistake I made. I called with some questions about oil light added some oil and cap di trip little disappointed at the cost of diagnosis for a stupid mistake I made. I called with some questions about oil light added some oil and cap did not go on properly causing engine light to come on . Brought car in and was told cap was not put on properly 140.00 for that is a little excessive in my opinion. More

Body shop Everything was handled correctly. Excellent dealership. Customer service is the most important quality, and North Penn is at the top of the lis Everything was handled correctly. Excellent dealership. Customer service is the most important quality, and North Penn is at the top of the list. All departments make that happen. More

Went in for my annual inspection and oil change. The folks at North Penn VW did great job telling me about what they did and what I may need to look at in the future. folks at North Penn VW did great job telling me about what they did and what I may need to look at in the future. More

Great dealership and excellent service department. They are always kind and efficient. They were also doing a great job keep keeping customers safe during covid-19 are always kind and efficient. They were also doing a great job keep keeping customers safe during covid-19 More

Great service. I was notified that I had an open recall for my car, everything went seamlessly and everyone at North Penn made the process incredibly easy and pleasant. for my car, everything went seamlessly and everyone at North Penn made the process incredibly easy and pleasant. More