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This rating includes all service center reviews, with more weight given to recent reviews.
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1,547 Reviews of North Penn VW - Service Center
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November 17, 2023
Great service, prompt communication and fair pricing! One cannot go wrong by visiting North Penn VW!! One cannot go wrong by visiting North Penn VW!! More
by c1302lm
Verified Customer
Helpful November 17, 2023
Work done was great and the customer service was awesome. Plenty of communication. The texting was especially easy and was very appreciated! Plenty of communication. The texting was especially easy and was very appreciated! More
by EBECK76
November 15, 2023
We were very happy with our recent experience at the dealer. We will continue to get our car serviced there. dealer. We will continue to get our car serviced there. More
by Mwsmith
November 14, 2023
Erin and entire team in VW Service are excellent to work with; friendly, attentive, and knowledgeable. Love that technicians take video of vehicle to show exactly what they see and thoroughly explain what i with; friendly, attentive, and knowledgeable. Love that technicians take video of vehicle to show exactly what they see and thoroughly explain what is needed. Service team is top notch. More
by jwash
November 13, 2023
Professional and courteous treatment of us, expert advices for our purchase and timely service upon arriving. advices for our purchase and timely service upon arriving. More
by CSEKEP
November 13, 2023
I needed an emergency tire repair and the staff, specifically Sara Mendoza the Asst Service Mgr, was professional, accommodating and pleasant. The waiting room was comfortable and the free hot choco specifically Sara Mendoza the Asst Service Mgr, was professional, accommodating and pleasant. The waiting room was comfortable and the free hot chocolate was delicious! I’ll be taking my car there for service and repairs from now on!! More
by djsmith9699
Employees Worked With
Sara Mendoza
November 10, 2023
The dealership and service are is clean and well staffed. Employees are helpful, respectful and kept me informed of what was going on. Employees are helpful, respectful and kept me informed of what was going on. More
by Happy Gal
Employees Worked With
Tall lady with dark hair pulled up on top of her head.
November 10, 2023
I had an excellent experience at North Penn VW. The staff were friendly and helpful. I appreciated the video from the technician explaining what needed to be worked on. The staff were friendly and helpful. I appreciated the video from the technician explaining what needed to be worked on. More
by kjbasara2014
Employees Worked With
November 03, 2023
Everyone has always been very helpful and professional. They take care of every issue and make sure the customer is happy They take care of every issue and make sure the customer is happy More
by DONNARAD
November 02, 2023
They scratched my windshield and wound t own responsibility for it and said they can’t do anything to help me with it. Even though I had before pictures. They try and get out of their mistakes responsibility for it and said they can’t do anything to help me with it. Even though I had before pictures. They try and get out of their mistakes More
by Dom
Employees Worked With
