North Shore Honda

Can not believe the answer i just got! I called the parts department to ask the size of the windshield wipers for my 2012 Honda Civic 4 door sedan which I lease through North Shore Honda. I called the parts department to ask the size of the windshield wipers for my 2012 Honda Civic 4 door sedan which I lease through North Shore Honda. I live 20+ miles from this dealership but I have been leasing through them because I have always found the salesmen to be professional and NOT PUSHY! I usually deal with Jack Walsh, just in case you want a good salesman! Over the past 6 years or so my family has leased 5 Honda cars from this dealership. Three are current and coming up for renewal. HOWEVER, when I called the parts department he wanted to know why I wanted to know the size and why I was measuring them. All I had to do was bring my car in and they would sell me the correct size. He stated that he does not know the size, only the part number! Are you kidding me? I should drive 20 miles each way to get windshield wipers??? I found his tone of voice to be crude and annoyed that I should be bothering him. I will seriously think about whether I want to renew my leases with this dealership, two are coming due within the next four months, the third in 11 months. I have always found Jack Walsh to be professional, but service is ok, parts help is non existent! More

Honda Accord, salesperson, Jay Jay was one of the nicest car salesperson I ever bought a car from. Very helpful, knowledgeable and personable. I would recommend North Shore Honda an Jay was one of the nicest car salesperson I ever bought a car from. Very helpful, knowledgeable and personable. I would recommend North Shore Honda and Jay to a friend. More

Thanks Phil Just leased my fourth Pilot. Never thought I'd drive home the same day in my new vehicle.....but I did! This time added features over previous model Just leased my fourth Pilot. Never thought I'd drive home the same day in my new vehicle.....but I did! This time added features over previous models at surprisingly reasonable costs. We are returning customers to North Shore because working with Phil and Jay is always such a pleasure. Thanks to Eddie, the financial process went smoothly too. More

Painless Henry provided a straightforward and efficient car buying experience. I felt that he was fair, and he was obviously very knowledgeable about the car. Henry provided a straightforward and efficient car buying experience. I felt that he was fair, and he was obviously very knowledgeable about the car. Eddie was also very friendly and patient with our questions. More

Purchasing an old car was a great experience. The man who helped me was wonderful person. He helped us all the way and went the extra mile. He was so friendly and kind. I was a great experience. The man who helped me was wonderful person. He helped us all the way and went the extra mile. He was so friendly and kind. If you are looking for an old car, this is the place to go. More

Great experience Couldn't have been a better experience working with Andrew and Karl. Both worked to satisfy my needs and make the experience work for everyone. Andrew Couldn't have been a better experience working with Andrew and Karl. Both worked to satisfy my needs and make the experience work for everyone. Andrew was attentive and friendly from my first phone call. Invited me in and got to work on making a deal. Worked out everything in the first sit down and honored all commitments. When I returned to pick up the car, he expedited whatever paperwork he could so I wouldn't have to wait. Karl helped us work out the finance details and also worked to fix a problem that we caused. Overall, the whole process was stress free. Highly recommend! More

Hidden fees above 3,000 and arrogant attitude! After reading all 5 stars reviews here one can think that only angels working in this place, but we had a different experience however. We went to NSH After reading all 5 stars reviews here one can think that only angels working in this place, but we had a different experience however. We went to NSH to buy used Nissan, that was sitting there for 5 months already. The advertised price was $14,995, that looked like a good deal. To our surprise that Murano SL did not have a moon roof, that is part of SL trim, but it was not mentioned anywhere on dealer's web site. But even bigger surprise we had after taking a ride, when dealer calculated the price of $18,085 (more than 3,000 above what was advertised, and it was before tax, registration and other expected fees). That new price included: $14,995 (as advertised on internet with * that meant-quote: "Prices reflect: 90% financing with Dealer, must have excellent credit (750+ credit score) and $995.00 down plus Tax, title, tags, DMV & fees."), plus $1200 penalty for paying cash (yes, we wanted to pay 100% cash, we are intending to take car out of the country and can not finance for that reason, pretty handsome penalty where should be none in our opinion), plus $995 down (excuse me, but if we are paying all at once, what kind of "money down" are we talking about?! And since when "money down" became an extra fee?!), plus $895 that they called "prep fee" or something like that ( according to all the records we could access all what they did to the car was changing the oil, filters, brake pads and wipers and other dealers normally include that into the advertised price). We felt cheated, especially after driving for 2+ hours from Connecticut. We said to Matt, that we went to three different dealers in CT in past few days and never seen such price presentation, he answered that it been long since we were shopping for cars and things changed, so... he did not even hear us. He continued to try to convince us that there is nothing wrong with the way they doing business and read us a lecture that we should not be shopping for a car we can not afford! That was especially delightful, considering that we both considerably older than Matt! Bravo, Matt! We are thankful for some valuable lessons we learned from you and the first one among them -never again deal with your dealership. More

Wonderful experience After searching many different dealerships for the right price for the car we wished to purchase, our search ended at North Shore Honda. Right from th After searching many different dealerships for the right price for the car we wished to purchase, our search ended at North Shore Honda. Right from the start the salesmen were not pushy but TRULY just wanted to see us happy with the vehicle we were leaning toward. From test driving to working numbers, they were respectful of our budget and ensured we were comfortable with the payments. Other dealerships were all about the dollar sign and pushing us toward buying THAT DAY instantly- but not here. They are truly great and made my whole outlook of the car buying process a pleasant one. We thank you for all your hard work and hope others find their way to you for their car needs. More

Purchasing a New Car After speaking with Mike of Cove Tire who fixed my used car about a new car he told me that there are 3 companies in my price range Honda being the be After speaking with Mike of Cove Tire who fixed my used car about a new car he told me that there are 3 companies in my price range Honda being the best. I searched high and low for a red two door honda with a list of things I wanted. I looked online at Edmunds.com for the car of my dreams North Shore Honda had it!!! But, I wanted to shop around for the best price. I knew the prices going from dealer to dealer up and down Northern Blvd. and Jericho Turnpike. Because there were no red cars available many of the dealers in my area were nasty telling me as a woman that I did not know what was good for me, or they ignored me. I finally made an appointment with North Shore Honda and met with Andrew, the salesman, he told me that the car of my dreams would not be available with everything I wanted till November. I sold my used car and was without a car. Andrew told me that it would be better to get the navigation later because if I had problems with it I would have to bring the car in for service. He told me about some of the navigation companies that would be good for me. I was sold, got the car without navigation but bought it separate. I never get lost, don't have to leave breadcrumbs as I really don't know Long Island that well. I am grateful to Andrew and the service I get from North Shore Honda - they did not sell the car to me as I knew what I wanted but, they gave me the best offer. I love my car!!! Thank you North Shore Honda!!!!! More

Impressed Went to every dealer on Long Island looking for a low price on a Honda Accord Hybrid. North Shore gave me the best deal and they were very fair on my Went to every dealer on Long Island looking for a low price on a Honda Accord Hybrid. North Shore gave me the best deal and they were very fair on my trade in. Dealt with Harold Wagner who was a straight shooter and a real gentleman. Would recommend the dealership and Harold without hesitation. More