North Shore Honda - Service Center

SAAB SERVICE 117,000 MILES BROUGHT IN MY 2005 SAAB FOR REGULAR SERVICE AND BECAUSE IT WAS MAKING SOME STRANGE CLICKING NOISE. WAS GIVEN A LONER CAR TO USE WHILE MY CAR WAS BEING BROUGHT IN MY 2005 SAAB FOR REGULAR SERVICE AND BECAUSE IT WAS MAKING SOME STRANGE CLICKING NOISE. WAS GIVEN A LONER CAR TO USE WHILE MY CAR WAS BEING SERVICED. THE CAR WAS SERVICED, NOISE WAS GONE AND MY CAR RAN SMOOTH AS EVER. THE SERVICE WAS EXPEDITIOUS, EFFICIENT AND THE SERVICE STAFF WERE, AS USUAL, ALWAYS ENJOYABLE. THREE E's IN MY OPINION IS EVEN BETTER THAN TRIPLE A SERVICE. HIGHLY RECOMMENDED !!!! DR. JOE LICATA More

North Shore Honda Service Dept Scheduled an appointment for a Sunday afternoon, which was very convenient. Immediate greeting. Brought my Pilot in due to message on display scree Scheduled an appointment for a Sunday afternoon, which was very convenient. Immediate greeting. Brought my Pilot in due to message on display screen. Thorough and professional approach by person at the desk. He let me know exactly what was going to be looked at but held the car until Monday since he wanted a Master Tech to look at it. Was given a loaner overnight. Absolutely quick and responsive process. Drove out minutes later. Replacement program on order for installation next week. Excellent and trusted experience overall. More

They are dishonest. I never right reviews, but I am really quite unhappy. I have leased 2 cars from NS Honda in the last 18 months. Both had "free" 2 year scheduled m I never right reviews, but I am really quite unhappy. I have leased 2 cars from NS Honda in the last 18 months. Both had "free" 2 year scheduled maintenance. Except when I went for the "free" maintenance I has hit with a bill for $379, they said yes "free 2 year maintenance oil changes". What is that? I never heard of that, straining the meaning of the English language past the point of sleazy used car salesmanship. I do not care about having to pay for things, this is America after all, but I hate being lied to, and this qualifies. WhenI leased from Hillside Honda they told me there were free oil changes, like NS Honda should have done. Please take your business to Manhassett Honda my friends have MUCH better experiences there. Thank you. More

Always a pleasure I've never had a bad experience there with my current car or my previous car. Sales and service are great. I'm always in and out. When I leased my Civ I've never had a bad experience there with my current car or my previous car. Sales and service are great. I'm always in and out. When I leased my Civic in June of 2013 the test drive to the signature was really easy and stress free. I always tell my friends and family to go to N.S. Honda for sales service or even parts. More

Can not believe the answer i just got! I called the parts department to ask the size of the windshield wipers for my 2012 Honda Civic 4 door sedan which I lease through North Shore Honda. I called the parts department to ask the size of the windshield wipers for my 2012 Honda Civic 4 door sedan which I lease through North Shore Honda. I live 20+ miles from this dealership but I have been leasing through them because I have always found the salesmen to be professional and NOT PUSHY! I usually deal with Jack Walsh, just in case you want a good salesman! Over the past 6 years or so my family has leased 5 Honda cars from this dealership. Three are current and coming up for renewal. HOWEVER, when I called the parts department he wanted to know why I wanted to know the size and why I was measuring them. All I had to do was bring my car in and they would sell me the correct size. He stated that he does not know the size, only the part number! Are you kidding me? I should drive 20 miles each way to get windshield wipers??? I found his tone of voice to be crude and annoyed that I should be bothering him. I will seriously think about whether I want to renew my leases with this dealership, two are coming due within the next four months, the third in 11 months. I have always found Jack Walsh to be professional, but service is ok, parts help is non existent! More

My first time at north shore honda and was beyond pleased the courtesy and honesty was beyond, Richard in service was fantastic and will continue to service with north shore and Richard the courtesy and honesty was beyond, Richard in service was fantastic and will continue to service with north shore and Richard More

When my lease was up on my Accord in March, I returned to North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my ma North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my main point of contact and they patiently worked with me while I weighed my options (Accord or CRV? lease? buy? color?!) I visited several times - and pestered them with numerous questions - before making my final decision to lease the CRV in Kona coffee. Each time I visited they provided excellent customer service and I highly recommend this dealership. Alas, 3 months after acquiring my new CRV, someone dented & scratched my door! GRRRR. I was very upset and I went to NS Honda to see what can be done. The Service Manager JaCK G. was super helpful, and both Bill & Jack assisted me as well. JaCK G. ensured that my dent was fixed and the paint was touched up and I was more than satisfied with the final outcome. The best part was that it cost me a fraction of what I thought it would!!! :) Seriously, this dealership is amazing in all departments - sales, service, finance and their customer service is A+++. More

Have been a customer of NS Honda for close to 20 years. Their attention to customer service is unparalleled. From Harold in sales to Jack and Carlo in service, I haven't had a situation that was not resol Their attention to customer service is unparalleled. From Harold in sales to Jack and Carlo in service, I haven't had a situation that was not resolved to my satisfaction. When our '04 CRV blew its A/C condenser last year, requiring the complete replacement of the A/C system, Carlo was able to convince the corporate office that they should honor a just expired recall notice as I was a preferred customer. Those efforts saved me over $2000 in repair costs. They may not be the cheapest dealership around, but as the saying goes "you get what you pay for" and the slight difference in price is more than made up for by their continued efforts well after the contract is signed. I made the mistake of buying a car elsewhere once and vowed never to make that mistake again. More

They take car on time and give you what they promised. They always are trying to be helpful and answer any questions you may have. They always are trying to be helpful and answer any questions you may have. More

The Service department is very knowledgable and doesn't waste time. On a number of occasions the service people have found A problem I didn't't know I had. Thet don't let me leave with anything un doesn't waste time. On a number of occasions the service people have found A problem I didn't't know I had. Thet don't let me leave with anything unresolved. I travel some distance to get there but I wouldn't change. And though I'm almost always there for service, the sales people are very gracious answering my questions about Honda in Amazon Locker This item is eligible for pickup at an Amazon Locker. More