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Northside Ford
San Antonio, TX
1,102 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,102 reviews
May 26, 2018
Great Deal and Excellent Customer Service I went into the dealership just looking to run numbers and ended up purchasing a brand new Ford F150 SCrew XLT. The dealership is very clean and organ I went into the dealership just looking to run numbers and ended up purchasing a brand new Ford F150 SCrew XLT. The dealership is very clean and organized and their selection is massive! I got to ride around in a golf cart browsing through aisles of vehicles just to paint a picture of how large their lot is. Every employee I came in contact with was very friendly and informative and all were eager to answer any questions I might have. To say their employees are a tight knit group of people would be an understatement. More
by BigBerky
Employees Worked With
May 19, 2018
Very quick and efficient Delmira did an outstanding job helping me locate the exact car I was in the market for. Overall great experience and very smooth transition! Two thumb Delmira did an outstanding job helping me locate the exact car I was in the market for. Overall great experience and very smooth transition! Two thumbs up More
by Frankv281
Employees Worked With
Chris Brand was also a big reason why I picked nsford for my purchase. He was also key in locating vehicle I was interested in., Chris Brand, Delmira Fernandez
May 11, 2018
In and Out It was an amazing experience. It was very streamlined. I was in and out. Demetrius and Charles were very knowledgeable about my Mustang. I would defin It was an amazing experience. It was very streamlined. I was in and out. Demetrius and Charles were very knowledgeable about my Mustang. I would definitely buy again from Northside Ford. More
by MrsRhyno
May 07, 2018
Excellent and prompt service. Great check-in attention and explanation of work on the front-end to start. Follow-up was excellent to give a status update and car ready prior to es Great check-in attention and explanation of work on the front-end to start. Follow-up was excellent to give a status update and car ready prior to estimated time. Stephanie is a great service advisor. More
by Pharrisp
Employees Worked With
Stephanie
May 06, 2018
Professional, attentive, courteous The salesman, Jason Vasquez, was a knowledgeable, well informed sales person for the vehicle I was interested in. The body shop personnel, the gener The salesman, Jason Vasquez, was a knowledgeable, well informed sales person for the vehicle I was interested in. The body shop personnel, the general manager, and the front desk lady were pleasant and helpful. The vehicle had scratches and they repaired all to my satisfaction and never questioned the need to do it or to what degree they should repair them. I was thoroughly impressed with every aspect of this vehicle purchase and will continue to trade at Northside for years to come. More
by 0000f150
May 06, 2018
Quick service This was the shortest wait time I have ever had at this quick lane. I don’t get a lot of time off from work during the week so quick service is import This was the shortest wait time I have ever had at this quick lane. I don’t get a lot of time off from work during the week so quick service is important to me and I appreciated my short wait today. More
by Puggy
Employees Worked With
May 03, 2018
2018 F-150 Today I went to Northside Ford in San Antonio and met with Carl Campbell to look at two F-150 pickups. Carl had pulled them off the lot and parked th Today I went to Northside Ford in San Antonio and met with Carl Campbell to look at two F-150 pickups. Carl had pulled them off the lot and parked them off by themselves, so when we went to look at them there was no looking all over the lot to find the two I was interested in. We went into his office and went over prices, and my trade. There was no pressure to buy now. After I decided on which one I wanted, Carl did up the deal and I went to finance. Carl went over the truck features with me and I was on my way. This is the first time I have ever gone on a site to write a review after purchasing a vehicle, usually I'm just glad the process is over. Carl did a very good job. 5 STARS Carl!!!! More
by WaltM
April 30, 2018
Pleased with my new suv I purchased a brand new 2018 Ford Escape at North Side Ford. Delmira was the sales person that assisted us and she made sure everything went smooth th I purchased a brand new 2018 Ford Escape at North Side Ford. Delmira was the sales person that assisted us and she made sure everything went smooth thanks to her she made me and my wife feel comfortable with our purchase #gofurther More
by Mata88
Employees Worked With
Delmira Fernandez
April 29, 2018
Buy used and get no help after the sale! Purchased a used Chevy Suburban which was missing wheel locks and extra key fob. Told salesperson and said would get back with me and still haven’t he Purchased a used Chevy Suburban which was missing wheel locks and extra key fob. Told salesperson and said would get back with me and still haven’t heard anything. Never had a communication problem buying the vehicle but once sold doesn’t care. Will not return my text messages and the used car manager doesn’t even return my phone calls. It’s just sad I still need my plates and I’m worndering if I will even get them. Nobody wants to help. I’m not even going to put salesperson name. Let’s see if I get a response after this. I look at all of these reviews and it seems they only respond to good ones. More
by Upser
Employees Worked With
Ruben Medina
April 28, 2018
David and Greg are great. Very friendly and just good folks. Great selection and they did everything I was expecting in my new F150. Both David and Greg are true assets to Nort Very friendly and just good folks. Great selection and they did everything I was expecting in my new F150. Both David and Greg are true assets to Northside Ford. More
by Car guy
