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Northside Ford

San Antonio, TX

4.2
1,102 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,102 reviews

April 27, 2018

Profesional and totally capable. Made the purchases easy The sales team wee extremely helpful and fully knowledgeable in all aspects covered during my purchase of the F-150 and Mustang. It was the easiest p More

by John73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rodriquez-Finance
Apr 28, 2018 -

Northside Ford responded

John, thank you for the five-star review! Congratulations on your F-150 and Mustang! We love hearing that you enjoyed your car-buying experience with us, and will make sure to thank our sales team for their phenomenal work. We appreciate your time and business, and certainly look forward to your future visits!

April 24, 2018

Mickey Came looking for a truck that i didnt think i would find and then thanks to the help and time mickey took i found a great truck that i could not only More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Northside Ford responded

Thank you for sharing your five-star review! Congratulations on finding the truck you wanted! We will make sure to thank Mickey for assisting you, and look forward to serving you again in the future!

April 19, 2018

Well done ! Salesman Maptt was incredible! I didn’t appreciate mr cole trying to back off the price given after I shook hands and initialed the price. More

by Happytrucker2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brand, Matthew Luckey
Apr 21, 2018 -

Northside Ford responded

Thank you for the five-star review! Congratulations and thank you for your business! It was our pleasure to work with you, and will make sure to let Matt know that he took good care of you. I am concerned, however, to see that your experience with our entire team did not exceed your expectations. Please feel free to reach out to me at your convenience if you would like to discuss any details. We appreciate your business and time with us! Best regards, Kathy Hernandez Customer Experience Liaison khernandez@nsford.com (210) 477-3506

April 18, 2018

Regular maintenance North side Ford and Gary Conn take great care of my Ford Edge. Always dependable and keeps me informed of any necessary maintenance. My Edge runs gre More

by Brenda P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Conn
Apr 18, 2018 -

Northside Ford responded

Hi Brenda, thank you for sharing your great experience with our service team! We're glad that we've earned your trust through our dependable service. We look forward to passing on the compliments to Gary and the rest of the service team.

April 18, 2018

Oil change and state safety inspection Always going above and beyond to get the job done right. Any questions were answered promptly and explained in laymen terms. Would definitely recommen More

by Juarez1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Medcalf
Apr 18, 2018 -

Northside Ford responded

Thank you for the recommendation! We're glad that we impressed you with our friendly and dependable service team. We hope to serve you again for your future vehicle needs.

March 23, 2018

Great customer service! Best prices anywhere ! Friendly customer service, great place to wait for signing. Ruben knew exactly what we wanted and handed it to us right in our More

by Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Medina
Mar 24, 2018 -

Northside Ford responded

Thank you for your positive rating and review! We are so glad to know that you were provided with great and friendly customer service! It is especially wonderful to know that Ruben was so helpful and was able to find you exactly what you were looking for! We hope that you will continue to visit us in the future!

March 23, 2018

Absolute worst experience ever! Absolutely horrible! The worst experience I have ever had with any dealership. I wouldn’t recommend anyone to do any business with Northside ford. Not More

by Zack.r.stephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ochoa
Apr 01, 2018 -

Northside Ford responded

Zack, I am concerned to see you did not have a great experience. I would like to change that. Please reach out to me by phone or email so I can begin to address and correct any concerns you have. I look forward to turning around your experience. Best, Kathy Hernandez Customer Experience Liaison khernandez@nsford.com (210) 477-3506

March 17, 2018

F150 XLT SuperCrew Worked with Marty in purchasing my new F150, great person to work and deal with. Would highly recommend working with Marty to buy your next vehicle at More

by Mightytke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Northside Ford responded

Hello, Thank you for sharing your comments. We are so thrilled to hear that Marty was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

February 23, 2018

Seamless Aside for Mr. General Wilson having to drive through Houston and back to bring my Ford Edge to San Antonio, my purchase of my Ford Edge Titanium was s More

by ronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Wilson
February 22, 2018

Got appraisal for trade-in, bought new vehicle Our salesperson, Jose, answered all of our questions, showed us the vehicles we were looking for, and made sure we were happy with the price before we More

by Robert Dugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Barajas
Feb 22, 2018 -

Northside Ford responded

Hi Robert, Thanks for sharing the great job Jose did when you were looking for a vehicle. It was a pleasure for us to help you find a vehicle you would love at a price you were happy with. If you need us for anything, please let us know.

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