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Northside Ford

San Antonio, TX

4.2
1,102 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,102 reviews

August 17, 2017

Amazing experience James Hancock was awesome. I went into this dealership because I and my family have used Northsid Ford for years. I had a 2010 Ford Flex with 155000 More

by Madelyn Toland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hancock, Chris Brand
Aug 17, 2017 -

Northside Ford responded

Hi Madelyn, Thank you for your loyalty and sharing your experience with James and the team. We were happy to help find your Ford Escape at an excellent price. Let us know if we can do anything else for you. Have a great day!

August 13, 2017

New car purchase Thank you for the great service and getting me into a new car for "kinda" the price I wanted. I will say, I had to re wash all the windows because the More

by Nimitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Medina
Aug 14, 2017 -

Northside Ford responded

Thank you for the review! We always welcome feedback from our customers. And congratulations on the new car! We appreciate the shout out to Ruben, and value keeping you as a happy customer. Do not hesitate to reach out to us for any further assistance or needs. We look forward to making sure we take care of all the details on your next visit!

July 29, 2017

Junk Fee Party I tried to buy a new Edge Sport---first they have a 2016 listed with the new ones with over 1000 miles on it so it is new by name only as it probably More

by BRETT THOMPSON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Pelmear
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2017

Rip Off Atrtists Steer clear of this dealership!!! This is the most unethical business I have ever worked with. I purchased a used vehicle from them 4 years ago afte More

by CMhatesNSFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mean finance man was not listed here nor did he give me his name.
July 19, 2017

Recent AC repair Not good!!! I purchased my Ford Expedition from this dealer. I believe in OEM repairs when needed, so I always take to the "Factory Trained" dealers. More

by gizmorajah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Cordinator named Richard and Shop Foreman
July 15, 2017

1st Ford car at Northside Ford I bought my first Ford at this dealer. Ruben Madina was my sale consultant. He is knowledgeable, friendly and helpful. There is no pressure at all. More

by sng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Madina
Jul 16, 2017 -

Northside Ford responded

Congrats on your first Ford, sng! Thanks for letting us know Ruben Madina was knowledgeable and helpful to you. We hope to see you again, come back anytime.

July 09, 2017

Mickey and Richard are AMAZING! Mickey is super knowledgeable, friendly, helpful, etc. So is Richard. I will ONLY go to Northside Ford for my vehicles! It was a great experience More

by Noelle Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Northside Ford responded

Noelle, we're delighted to have you as a loyal customer and our team looks forward to providing you with friendly, knowledgeable service for many years to come!

July 08, 2017

Purchased a nnew car I have purchased many new cars in my life but my experience at Northside was the best ever! They provided great incentives, let me steer the negotion More

by Mustang Dave
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hugo Vasquez
Jul 10, 2017 -

Northside Ford responded

We're glad to hear you had an awesome experience! Thank you for choosing us and we look forward to working with you again. Let us know if there is anything else we can assist you with in the mean time.

July 07, 2017

Superb service in all aspects of purchasing a new vehicle This is the second vehicle I have purchased from Northside Ford. Romiro Sepulveda was my sales associate and he took very special care to ensure I got More

by Jim Croley DDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Sepulveda
Jul 09, 2017 -

Northside Ford responded

We are grateful you took the time to leave us this wonderful review, Jim! We are proud of Ramiro and all our staff for working hard to make sure our customers find the perfect car for them and feel confident and secure in their purchase. We are pleased that we could impress you with our dedication to affordable and professional care and are grateful to have had your repeat business. Thank you for the recommendation and please feel free to contact us anytime if you ever have any questions or concerns.

July 06, 2017

personal service from an employee My 5th purchase from this dealership. They handle all maintenance needs(100%) We just purchased a 2017 Ford Explorer-Limited from May Ellen Martinez D More

by Foy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ellen Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Northside Ford responded

Hi Foy, Thank you so much for sharing this feedback with us! We are ecstatic to hear May Ellen has taken care of your needs for all five of your purchases. We enjoy building great relationships with our customers, and this is a perfect example. Thanks for being a loyal customer, and contact us anytime! Kathy Hernandez, Customer Experience Liaison, khernandez@nsford.com, (210) 477-3506

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