Northside Ford

Great service I purchased my new car here. I received great service my salesman Carl provided excellent service and great communication to let me know he was at in I purchased my new car here. I received great service my salesman Carl provided excellent service and great communication to let me know he was at in my car buying process as I have always been chevy family and didn't know what to expect with Ford. I would purchase another vehicle from here. More

Using a coupon The Works for a oil change at 19.99 is not re I ve use the Northside Ford coupon The Works Oil change for $19.99 up to 5 quarts, but they fail to tell you, its recommend 6 quarts, but I have a 201 I ve use the Northside Ford coupon The Works Oil change for $19.99 up to 5 quarts, but they fail to tell you, its recommend 6 quarts, but I have a 2018 Ford Edge and it states 5.5 quarts for oil, I ve told the service guy, why don't they tell me up front, if they are going to use more oil, before doing the job and advise me of the cost will be more, his answer he didn't know the answer, its up to the sevice tech, Wow trying to get more money out of me without informing that you need to add extra quart and the price of the coupon will increase, I don't like it at all, let the customer know up front, before you do the work and cost of a oil change, so he just charge me the price of the coupon, the on my receipt its showing I received estimate cost, that's a lie, becareful when you use the coupon for a oil change at 19.99, it will be more and they want tell you after the job is done More

Great service Wonderful service. I always ask for Adam when I need maintenance or repairs. I would not go any where else and the free carwash is a great perk. Wonderful service. I always ask for Adam when I need maintenance or repairs. I would not go any where else and the free carwash is a great perk. More

Friendly and fast service I left my car for routine oil and tire balance everything was done pretty fast everyone I encountered was friendly. Pretty smooth process definitely w I left my car for routine oil and tire balance everything was done pretty fast everyone I encountered was friendly. Pretty smooth process definitely will go back when it’s time to change the oil again. More

Recalls I took our F150 in for a recall. Gary was not in so another service writer stepped in and took care of me. They provided a ride back to my office. Wit I took our F150 in for a recall. Gary was not in so another service writer stepped in and took care of me. They provided a ride back to my office. Within a few hours Gary called and my truck was ready. So I took one of our fleet F150‘s on a Saturday with a different recall, and Gary jumped on it and it was ready Monday! Gary even called me Saturday afternoon with a status report. Great Service, thank you! More

Airbag recall I recently took my truck into Northside ford for an airbag recall. I contacted my dealer first but they gave me a 3 month waiting list. Northside ford I recently took my truck into Northside ford for an airbag recall. I contacted my dealer first but they gave me a 3 month waiting list. Northside ford was able to get me in the same day I called to schedule. All the staff were friendly and helpful and they even gave me a ride home, so I wouldn’t have to wait at the dealership all day. The service was completed on time with their estimate, extremely satisfied, will be coming back for my ford needs again, thank you! More

Most hassle free experience ever! I have never been so at ease with buying a vehicle before. I never liked having to play the numbers games and the waiting game. Our salesman Chris t I have never been so at ease with buying a vehicle before. I never liked having to play the numbers games and the waiting game. Our salesman Chris took the time to work with my wife and find us the vehicle we were looking for without the games. They were able to get everything done , up to the signing part, working together with no issues. Chris and my wife Michelle then drove the new truck to my place of business to show me our new truck, and to pick me up and take me back to the dealership to sign papers. I was literally, in and out of there in less than 20 minutes. What an awesome experience. Thank you folks at Northside Ford for treating us like family. More

New tires My service guy is so good to work with. He always looks out for what I need and doesn’t try to sell me things I don’t need. Thanks for taking such goo My service guy is so good to work with. He always looks out for what I need and doesn’t try to sell me things I don’t need. Thanks for taking such good care of me Mike R. More

Thanks to David Hartman for our new F150! Jay & I both enjoyed meeting and working with David Hartman, who helped find a great vehicle for us! Jay enjoyed swapping "Army" stories with him, an Jay & I both enjoyed meeting and working with David Hartman, who helped find a great vehicle for us! Jay enjoyed swapping "Army" stories with him, and David displayed such high integrity and a willingness to help Jay find what he wanted and would be happy with. It was truly a pleasurable experience to meet and work with him. More

Peace of mind I went to a few car dealerships the day I wanted to trade in my 2015 Ford Focus for an upgrade. I wasn’t very pleased with any location until I went t I went to a few car dealerships the day I wanted to trade in my 2015 Ford Focus for an upgrade. I wasn’t very pleased with any location until I went to Northside ford. There I spoke with Charles Brawner. Very friendly, communication was on point and the most important thing was he wanted to meet my needs and wants. That was definitely a plus! He was very helpful and understanding on budget. It was great to not feel so pressured and to have someone treat me as a human and not a sale. I would recommend this one out of all in San Antonio. A++. Also has amazing rates and was very fair on my trade in. More