Northside Lexus - Service Center

Excellent We returned to have after market accessories installed. We were greeted and recognized by the receptionist who immediately notified Joseph. Just as pr We returned to have after market accessories installed. We were greeted and recognized by the receptionist who immediately notified Joseph. Just as promised we were given a very nice loaner and and work began on our vehicle. We had a questions for the service Tech who came forward and answered all our questions to satisfaction. When we returned one item was not done to our satisfaction, due to a defective part. Joseph quickly made an attempt to correct the problem as best he could, to no avail. So he without hesitation ordered a new part and assured us it would be made right. We live 96 miles away so having to come back is an inconvenience for us, so he oftered an incentive for us to remain happy. So far we have nothing but good things to say about the dealership and the personnel, especially Joseph. More

Excellent as always My husband and I just purchased our second vehicle- we received such good service the first time that we had to return to our previous salesman- none My husband and I just purchased our second vehicle- we received such good service the first time that we had to return to our previous salesman- none other that Needham Shotwell. We are always so impressed with his customer service that we always tell family and friends about our experience. When we consider rating Mr. Shotwell (5 stars is just not enough) when it come to the care, attention, detail and follow-up that he provides to his customers. Keep up the good work and we will keep coming back. Leo and Rosalind Mouton More

good service service very good.price is best.nick makrakis is great service. I many times talk to his the price.his many times tall to his manager give me good pri service very good.price is best.nick makrakis is great service. I many times talk to his the price.his many times tall to his manager give me good prices. More

Great Service We always get excellent service here and that is the main reason we keep coming back. We will never own anything but a Lexus! Thanks! We always get excellent service here and that is the main reason we keep coming back. We will never own anything but a Lexus! Thanks! More

Purchased Lexus RX 350 Sport Hector Villanueva did an excellent job for us. He made the transaction quick easy in every aspect. My wife and I are happy with our purchase. I recomm Hector Villanueva did an excellent job for us. He made the transaction quick easy in every aspect. My wife and I are happy with our purchase. I recommend Victor pleasant, conscientious, a salesperson of integrity. More

F sport Several purchases and service visits to the dealer and I can say it’s one of my favorite when it comes to customer service Thank you all again and ag Several purchases and service visits to the dealer and I can say it’s one of my favorite when it comes to customer service Thank you all again and again! More

Excellent service always! I have been taking my cars to Northside Lexus for almost 15 years and their service has always been nothing but superior! I highly recommend both sal I have been taking my cars to Northside Lexus for almost 15 years and their service has always been nothing but superior! I highly recommend both sales and service. More

Excellent service, excellent customer service job well done My service gentleman listened attentively, he was a pleasure to work with, my car was well serviced, he walked with me to the car and explained every My service gentleman listened attentively, he was a pleasure to work with, my car was well serviced, he walked with me to the car and explained every detail of what was done. I am super impressed with him, he has great customer service skills, and I am pleased to say job well done. NORTHSIDE LEXUS IS THE BEST IN SERVICE AND HATS OFF TO THE CREW. More