"Professional and very relationship oriented "
Needham was extremely professional, knowledgeable and helpful through the process from choosing the Lexus that met our needs and closing the transaction. A good experience from sales, financing and tech support. Thanks
"No hassle purchase"
Likely the most hassle-free car purchase I have ever made. Eric Fuller was knowledgeable, professional, personable and attentive. I found the same of Needham and Ava. All of which are a major reason I decided to purchase a Lexus as opposed to other makes/dealerships I shopped with. Would not only recommend Northside Lexus but would point people in the direction of Eric as the salesperson to deal with.
Mr. Shotwell listen to what I wanted and was willing to do his best so that I would receive more then my expectations. Mr. Shotwell was straight forward not making empty promises. This is my second Lexus from same dealership and Mr. Shotwell excellent service.
"The way it should be"
Delivered what they promised in a friendly and expeditious manner at a great price .had bought a car from them several years ago. Checked out a dealership much closer by about 100 miles last time and this time but came back to this one .
"Great service "
My salesman Mr. Needham was very helpful in helping buy my first Lexus vehicle. I appreciate the knowledge and friendly customer service provided. The vehicle was everything I hoped for and exceeded my expectations. I definitely would buy again from this dealer and refer a friend.
"Needham Shotwell is your guy! "
My wife and I went into Northside Lexus, looking for a car for her. We ended up looking to trade in my car and upgrade to an IS 300 F sport! Needham from the moment we got there was kind, courteous, and walked up step by step through everything. Needham was able to work out the perfect deal to get me into the car I wanted. I am so grateful for his hard work and dedication to getting my wife and I exactly what we wanted. Ava also helped us and walked us through all the amazing technology the car has to offer. She was extremely helpful and knowledgeable in how the entire car works also. Highly recommend these experts! We are so excited to be lifelong Northside customers.