
Northtown Subaru
Amherst, NY
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524 Reviews of Northtown Subaru
Andy and crew were just fine. There was an issue about getting Subaru brake pads but we made an alternative brand decision together. Otherwise, I wish my car servicing- inspection There was an issue about getting Subaru brake pads but we made an alternative brand decision together. Otherwise, I wish my car servicing- inspection mostly- had not required my car to spend almost 12 hrs in the shop. Perhaps Northtown Subaru could expand its service department? I have no intention of taking my car anywhere else and hope my comments are seen as constructive. Staff is always very pleasant and I appreciate all the little extras that are taken care of. Thank you! More
Chris was very friendly and easy going right from the start. He made the entire experience a joy. I know car buying can be a stressful situation, but he nade it so easy. Kevin handked all our paperwork start. He made the entire experience a joy. I know car buying can be a stressful situation, but he nade it so easy. Kevin handked all our paperwork with efficiency and got us in and out quickly. I definitely recommend this dealership! More
Andy was pleasant, respectful & & explained everything that was to be done to insure my vehicle was in perfect working order. Will continue to to return to Northtown for all my vehicle’s service. that was to be done to insure my vehicle was in perfect working order. Will continue to to return to Northtown for all my vehicle’s service. More
Josh was friendly, efficient and made sure that what I needed - and didn't need! - was completed for this service visit. He and the staff create a great atmosphere for Northtown Subaru Service. needed - and didn't need! - was completed for this service visit. He and the staff create a great atmosphere for Northtown Subaru Service. More
Always the best service at Northtown Subaru. Friendly staff, efficient work, nice ambiance in the waiting lounge. I always feel well taken care of at Northtown. At my most recent visit, Andy was Friendly staff, efficient work, nice ambiance in the waiting lounge. I always feel well taken care of at Northtown. At my most recent visit, Andy was great and exceeded expectations with his personal approach to customer service and the level of detailed oversight he provided with the vehicle’s maintenance. A simple LOF and tire rotation but I also mentioned to him a few reoccurring issues that I had with the car. Solutions to solve those problems were immediately presented and service to address the issues was swift. I appreciate the level of professionalism and kindness I feel from everyone I meet in the service department. Great job to Andy and the entire staff. More
Have been buying cars from NT for more than 40 yrs. Wouldn't think of going anywhere else. Wouldn't think of going anywhere else. More
We worked with James and he was incredible! He listened to all of our needs and concerns! We will definitely be going to him in the future again! He listened to all of our needs and concerns! We will definitely be going to him in the future again! More