Northwest Jeep Chrysler Dodge Ram
Beaverton, OR
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Great dealership. Everyone was real nice and understanding as my 1 year old decided to have a melt down. There was also an area for all 3 kids to play which helped a lot. I discussed all the det understanding as my 1 year old decided to have a melt down. There was also an area for all 3 kids to play which helped a lot. I discussed all the details over the phone prior to coming in with Shannon and Todd, and everything we agreed upon was exactly what I got without any hassle when I got to the dealership. This was the first dealership I've been too where I did not feel like the sales people were pushy. The finance manager was also very patient with us as signing documents with 3 kids was definately interesting. I wouldn't hesitate to send friends and family their way, and will shop here first whenever I'm in the market again. More
John provided exceptional customer service. We most likely would have left this dealership without buying a car except for John and his willingness to provide outstanding service. Go there and ask for likely would have left this dealership without buying a car except for John and his willingness to provide outstanding service. Go there and ask for John, he made our deal happen and I am very pleased with our purchase! More
Very friendly dealership and very willing to work with me and my budget. A little too much after sale extended warranty pitch, but that's part of the game when buying a used car. Overall, I found all indivi and my budget. A little too much after sale extended warranty pitch, but that's part of the game when buying a used car. Overall, I found all individuals involved in sales process professional and helpful. More
Ben showed us a used vehicle that met all our requirements as to price and mileage.When my wife determined that she wanted to spend a bit more to get a better vehicle Ben found another used car t requirements as to price and mileage.When my wife determined that she wanted to spend a bit more to get a better vehicle Ben found another used car that exceeded our expectations on price and mileage. Our first offer was accepted and we are extremely happy with our experience at Northwest Jeep! More
John is always a pleasure to work with. In fact I have purchased 2 cars from him in the last few years and it won’t be my last. He is very friendly and professional and is always a pleasure to work with. purchased 2 cars from him in the last few years and it won’t be my last. He is very friendly and professional and is always a pleasure to work with. I wouldn’t buy a car from anyone else. I work in sales and I know how important it is to always put your best foot forward and take good care of your customers. He always goes the extra mile to find me the right vehicle. More
Friendly and hard working sales-person, wanting to make the customer relaxed and happy with the deal, and the dealership.....outstanding sales-person..John King.. the customer relaxed and happy with the deal, and the dealership.....outstanding sales-person..John King.. More
Due to circumstances, I was forced to purchase a new vehicle earlier than planned (in a pinch, so to speak). Luckily I have wanted a Jeep for some time and was somewhat knowledgeable of the product, be vehicle earlier than planned (in a pinch, so to speak). Luckily I have wanted a Jeep for some time and was somewhat knowledgeable of the product, besides having owned one in the past (bought it here almost 20 years ago). I also brought two friends and their spouses, one of whom is very knowledgeable about the product (he has owned many Jeeps and now has an AEV version of the Unlimited Rubicon). The gals helped take care of my disabled son while my wife and I focused on the vehicle with my friends' input (thanks, guys). John was patient and attentive, not pushy and made the experience the best vehicle purchase I have ever made. While we were signing documents, there were delays on our part, but at no time did we feel rushed even though time is money and they were quite busy. John made sure our son was comfortable and content watching Sponge Bob. Although dealing with not just a couple but an entourage to buy a vehicle, John was pleasant and professional the entire time. To be honest, I was probably somewhat defensive initially, but John broke the ice rather well. In conclusion, then: 1.Kind, friendly service 2.Sweet deal 3.No hassles 4.Great experience I don't think there are any spelling errors in this review (see previous review). John, quit being so nice and don't accept spelling errors on your business cards. ;) More
Went in for a used jeep and was treated very poorly. from the moment we walked in and the salesmen started to talk it wasn't good. after the salesmen pulled the jeep around it smelled horrible!!! and on the the moment we walked in and the salesmen started to talk it wasn't good. after the salesmen pulled the jeep around it smelled horrible!!! and on the internet the picture included a soft top but when we look at the jeep it had magically disappeared! while test driving it the gas light was on. and the salesmen avoided my very few questions that i asked. once we got back he continued the rudeness when he found out we had a credit score less the 800 and even told us should look at something cheaper which is bs because we make more than we need to pay a higher payment!! we wasted at least 3 hours of our time. and on top of it they low balled me for my trade which is also bs. we decided that we would take our business somewhere, where we our money is appreciated! wouldn't recommend this place to a FLEA.. if is the price is good.. I'd rather pay more and get treated better than pay less and be treated like crap. Oh yeah and to make it better Johns business card has a misspelled word on it! Refferal is not a referral! More
Vicki Smith is one of the friendliest people I have ever dealt with when buying a vehicle, new or used. Vicki really spent the time with me today making sure I was happy with the vehicle, and finding answe dealt with when buying a vehicle, new or used. Vicki really spent the time with me today making sure I was happy with the vehicle, and finding answers to questions I had instead of just making something up on the spot if she did not know the answer. I really felt that Vicki was working to help me get the car I wanted, and was even talked to the Finance Manager to try and help get the price down a little. Vicki was one of the easiest sales people to deal with because she didn't push the sale, but made sure I was truly happy with the vehicle before even asking for the sale. Great experience, I will definitely recommend friends and family to Vicki. She makes you feel like you're dealing with a friend instead of just a dealership. More

